IT Operations Specialist

3 weeks ago


Singapore EPS COMPUTER SYSTEMS PTE LTD Full time
Roles & Responsibilities

Note: This is a contract role (renewable subject to work performance)


Work Schedule: This position requires availability for a rotating 24x7 shift schedule, including nights, weekends, and holidays.

Location: To be discussed during interview

Salary: up to S$3,600 + Fixed Shift Allowance


Job Overview:

  • We are looking for a dedicated and motivated IT Operations Specialist to join our team. This role involves working on a 24x7 shift rotation to ensure the continuous monitoring, support, and maintenance of our IT infrastructure. The ideal candidate should have a strong technical foundation, excellent problem-solving abilities, and be comfortable working in a dynamic and fast-paced environment.

Key Responsibilities (SDC Associate Engineer):

  • Consistently monitor the performance and availability of IT systems, including servers, networks, and applications. Provide first-level troubleshooting and support for any issues that arise.
  • Respond promptly to IT incidents, following established procedures and escalation protocols. Document incidents and resolutions in the incident management system.
  • Perform routine maintenance tasks such as software updates, patch management, and system backups to ensure the integrity and security of IT systems.
  • Execute daily operational tasks, including system health checks, log reviews, and performance monitoring, ensuring all tasks are completed within the defined SLAs.
  • Maintain clear and effective communication with IT teams, stakeholders, and end-users, providing timely updates on incidents and operational activities.
  • Ensure adherence to company policies and regulatory requirements, conducting IT operations securely and in compliance with industry standards.

Job Requirements:

  • Bachelor’s Degree/ Polytechnic Diploma in Computer Science, Information Technology, or a related field.
  • At least 1 year of experience in IT Infrastructure Operations or Support (LAN/WAN/Systems/Cloud).
  • Proficiency in operating systems such as Windows and Linux, network protocols, VMware, and IT infrastructure. Experience with monitoring tools and incident management systems is advantageous.
  • Strong critical thinking, problem-solving skills, and a passion for information security.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630


Tell employers what skills you have

Information Security
Troubleshooting
Microsoft Office
Microsoft Excel
Interpersonal Skills
Critical Thinking
VMware
Information Technology
IT Operations
Compliance
Operating Systems
Windows
Regulatory Requirements
Linux
Incident Management

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