Security SOC Operator
2 weeks ago
Job Description
- Safeguarding the clients' local and remote sites, staff, assets and sensitive information.
- To lead the security operations, monitoring, detecting and responding to incidents promptly and effectively.
- proactive security and dedication to service to protect the clients' interests.
Roles and Responsibilities
- Operate all SOC technologies including network video, access control, etc.
- Coordinate direct action and responses to incidents and alarm activation.
- Compile reports for the SOC Shift Supervisor in order to share with management on a daily/weekly/monthly basis.
- Exceptional communication skills at all times and an ability to adopt the appropriate approach when dealing with others who may be anxious or distressed.
- Provide high quality written and verbal reports as and when required.
- Taking telephone enquiries.
- Maintain accurate logs of events.
- Liaise with emergency services and other monitoring agents as and when directed.
- Assist in the collation and preservation of digital media evidence.
- Assist in the collation and viewing of network video images in response to incident investigation in line with associated code of practice.
- Identify and promptly respond to any system anomalies.
- Support the SOC Shift Manager in monitoring regional travel requests and travel movements.
- Under minimal supervision determine the appropriate response to each reported incident.
- Maintain active awareness of the monitored environment to promote safe and effective working.
- Maintain a conscientious and proactive approach to work to achieve excellent standards.
- Be aware of policy and procedures owned and changed from time to time by SRS.
- Be aware of policy and procedures owned and changed from time to time by the client.
- Any additional duties and responsibilities as assigned by Management.
Information Security
Teamwork
Digital Media
Security Operations
Ability To Work Under Pressure
Cyber Security
Monitoring CCTV
Emergency Services
Incident Investigation
Security Management
Problem Management
Communication Skills
Crisis Management
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