Cloud Engineer
7 days ago
Job Description & Requirements
(1) After-sales support for Huawei Cloud services;
(2) Responsible for cloud service availability architecture improvement and problem identification;
(3) Responsible for technical support during customer major guarantee, such as on-site technical exchange, fault location and delimitation, drill program output and other guarantee technical work;
(4) Responsible for the compilation and output of related technical documents and support the standardization of customer service;
(5) Delivery of Huawei Cloud - operation and maintenance management, to help customers business smoothly migrate to the cloud;
(6) Improvement of service capacity of TOP customers;
(7) Responsible for delivery of Huawei Cloud service support plans
Tell employers what skills you have
Maintenance Management
Troubleshooting
Aftersales
Kubernetes
Azure
Architect
Scripting
Problem Identification
Networking
Python
Cloud Services
Docker
Ansible
Customer Service
Linux
Technical Support
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