Sales Support Executive
2 weeks ago
Our client is an established freightforwarding company, based in West Singapore. They are looking for a dynamic and motivated Inside Sales Support Executive to join their team.
Purpose of the Position:
- To complete quotations for customer enquiries.
- To coordinate with head office for global tenders.
- Manage vendors costs.
General responsibilities:
- Work collaboratively with Sales, Commercial and Business Process teams to implement new & existing Sales Initiatives in the country
- Identify administrative processes within the Country Sales Organisation and work together with the Regional Sales Operations Team to standardize and outsource these activities.
- Train new Sales People in basic Sales Processes and CRM processes.
- Proactively advocate and improve CRM Data Quality.
- Analyse Weekly / monthly sales data (Pipeline, Volumes, GP Return on Cost) and highlight need for action.
- Support Governance of Country Sales Incentive Plans including audit and review of Bonus & Commission payments.
- Support sales target setting process for Individuals within the country.
- Prepare management updates and reports for the Regional Sales Leadership Team.
- Support Sales Team while working on bids and submitting their proposals
- Work on ad-hoc requests by the sales team (e.g. sending out Quotations)
- Has some experiences doing telesales and very comfortable in daily customer interfacing.
Requirements:
- Experience of freightforwarding operation or commercial is highly appreciated.
- General understanding of the export/import operation
- Good communication skill
- Fluent spoken and written English.
- Master on Microsoft Office Excel.
Tell employers what skills you have
Negotiation
CRM
Sales
Microsoft Office
Microsoft Excel
Written English
Interpersonal Skills
Ocean Freight
Cold Calling
Sales Process
Air Freight
Trucking
Sea freight, experience
Excel
Sea Freight
Team Player
Microsoft Word
Customer Service
Vlookup
Quotations
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