Network Engineer

4 weeks ago


Singapore ATET PTE. LTD. Full time
Roles & Responsibilities

We are seeking a highly skilled and experienced Network Collaboration Engineer with a strong background in VOIP installations and network support. The ideal candidate should have the ability to apply their expertise in designing, implementing, and supporting Cisco Unified Communications solutions.

Responsibilities:

  • Collaborate with customer and partner sales/technical teams to develop Cisco Unified Communications sales, design, installation, and support opportunities.
  • Responsible for the design, staging, configuration, implementation, and ongoing support for VOIP installations.
  • Manage existing VOIP opportunities and work with Cisco Sales and Technical contacts to develop business growth and knowledge for Unified Communications.
  • Plan, design, and implement Cisco Collaboration solutions, ensuring that customer requirements are met with optimal performance.
  • Evaluate business unit performance and goals, making necessary adjustments to realign business strategies as needed.
  • Oversee network technology refreshes and system upgrades for customers.
  • Migrate from legacy PBX systems to Cisco VOIP solutions and from Avaya to Cisco systems.
  • Deploy and configure Cisco Unified Communications Manager (Call Manager), Unity Connection (versions 8.0 to 11.5), IM and Presence, and Jabber clients.
  • Configure Cisco Expressway solutions for Mobile and Remote access.
  • Integrate Cisco Call Manager with Skype for Business 2015 and configure SIP trunking for VOIP systems.
  • Design, restructure, and deploy dial plans, transitioning from traditional 4-digit to E164 formats.
  • Troubleshoot and resolve voice quality and call routing issues.
  • Conduct Proof of Concept (POC) installations, providing technical consultations on VOIP best practices and system optimization.
  • Coordinate with ITSPs for SIP trunking troubleshooting and configuration.
  • Deploy Cisco Telepresence Management Server with third-party booking systems such as Condeco.
  • Install and configure Cisco video endpoints (C40, SX20, SX80) with Speaker Tracker, Ceiling Mics, MX300, and MX800 models.

Skills Required:

  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unity Connection, IM & Presence, Jabber
  • Cisco Expressway, SIP Trunking
  • Call Manager, Video Solutions (Telepresence, C40, SX series)
  • Avaya to Cisco Migration
  • VOIP, SIP, ISDN Solutions
  • System Troubleshooting & Optimization
  • Collaboration Solutions Design & Implementation
  • POC Configurations & Client Consultation

Mandatory Certification

  • Cisco Certified Internetwork Expert (CCIE) Collaboration certification.
Tell employers what skills you have

Switches
Troubleshooting
CCIE
Trunking
Jabber
CCNP
ISDN
Routing
Wireless
Staging
Avaya
VoIP
Routers
Unified Communications
Systems Design
SIP Trunking
Cisco Certification
Unity Connection
Firewalls

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