APCO Technologist

Roles & Responsibilities

Job Summary

Responsible for the regional marketing and VoC on advanced packaging solutions through direct customers engagement (TRMs, visits) and/or regional packaging technologists / account managers for APCO to maximize business opportunities.

The incumbent is also responsible for driving cross region technical forums for packaging knowledge and success stories sharing, point of contact for Competitive Intelligence landscape, and support accountability systems (QBR, SAR, AOP, and as required).

Job Duties & Responsibilities

• Engage in technical marketing activities to advanced packaging customers worldwide (via Technical Review Meetings, tradeshows), including developing collateral and being speaker/presenter.
• Work with Account teams to identify penetration businesses and projects, align with on account / sales strategies to support of corporate objectives.
• Align with PGs and plan for integrated demo (multiple products) request by customers.
• Organize cross region technical forums for packaging knowledge and success stories sharing.
• Build key customers' technology roadmaps, process flow, inflection points, requirements and business issues/challenges. Communicate them to Corporate for product development and positioning strategy discussion / planning.
• Collect and deliver Voice of Customers on above matter to corporate, and identify areas where Lam is able to value-add.
• Update of competitive intelligence to corporate and identify area of risk or opportunities due to competitor' activities/actions.
• Technical and strategy support for accountability systems (QBR, SAR, AOP, etc).
• Establish and build customer relations and business partnering.
• Manage technology team as extension to achieve above operation and technical needs.

People Management (20% of time)

• Direct and supervise the day-to-day work of his direct reports.
• Responsible for the annual Performance Management & Development exercise of his direct reports.
• Develop and mentor high-potential personnel in order to continuously build a stronger team as well as provide opportunities for qualified internal personnel.

Requirements

• Engineering degree or equivalent.

Tell employers what skills you have

Consumer Products
Interaction Design
Technical Training
Experimental Design
Rapid Prototyping
Packaging
User Research
Technical Marketing
Competitive Intelligence
Process Optimization
Product Development
Customer Relations
People Management
AOP
Product Launch

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