Training Operations Manager
7 days ago
Job Scope: Training Operations Manager
As a Training Operations Manager, you will oversee the successful delivery of life skills training programmes in primary and secondary schools in Singapore. You will manage operations in three core areas: curriculum curation and development, manpower development and logistics management.
Key Responsibilities
1. Curriculum Curation and Development
- Craft, Curate and Develop Curriculum:
- Ensure all training materials are up-to-date and aligns with MOE (Ministry of Education) standards and collaboration with the curriculum development team.
- Design and customize life skills training modules and materials to meet the specific needs of primary and secondary school students.
- Oversee the processing of curriculum accreditation and certification with relevant organizations.
- Oversee the distribution of training materials to trainers in a timely and organized manner.
- Vetting and Quality Assurance:
- Review existing training programmes and materials to ensure quality, relevance and consistency.
- Gather feedback from stakeholders and incorporate improvements into the curriculum.
- Research and Development:
- Maintain a comprehensive database of training resources, lesson plans and guides for trainers.
- Work closely with the curriculum development team to ensure that updates are made based on feedback and the latest industry trends.
- Attend upgrading external courses/events to keep our resources abreast to new developments.
2. Manpower Development
- Recruitment and Management:
- Collaborate with the HR team to recruit skilled and experienced freelance trainers with expertise in delivering life skills training.
- Training and Development:
- Facilitate communication between the curriculum development team and trainers, ensuring the curriculum is effectively designed delivered and any feedback for improvement is promptly addressed.
- Conduct regular training sessions to familiarize freelance trainers with curriculum objectives, delivery methods, and project expectations.
- Assist in the integration of updates or changes into the current training modules.
- Host detailed briefing sessions for trainers before the deployment of each project.
- Onboarding of new updates and upgrades to training resources to both teams.
- Performance Monitoring:
- Oversee and evaluate trainer performance during and after project implementation, providing constructive feedback for improvement.
- Track and evaluate trainer performance, providing feedback and areas of improvement.
- Coordinate with the Head of Training to address any challenges faced by trainers or to enhance training methodologies.
- Design and recommend training programmes for trainer’s and internal team’s development.
- Prepare reports detailing training activities, trainer evaluations, and any issues or recommendations.
- Recommend new programmes to be developed based on the needs of our audience.
- Collect feedback from trainers regarding the curriculum, training resources, and logistics.
- Recommend and organize ongoing professional development sessions for trainers and curriculum development team.
3. Logistics Management
- Project Planning:
- Develop detailed logistical plans for training delivery, considering the scope, timeline, and resource needs of each school project.
- Liaise with schools to confirm logistical requirements and timelines.
- Resource Sourcing:
- Source and procure training materials, equipment, and other necessary resources within budget and project timelines.
- Manage inventory of reusable materials and ensure proper storage and replenishment.
- On-Site Coordination:
- Ensure timely delivery of all materials and resources to training locations.
- Troubleshoot and resolve logistical challenges during project execution.
Key Skills and Qualifications
- A minimum of 5 years of training experience with MOE Primary and Secondary school.
- Proven experience in curriculum development, manpower coordination, and logistics management.
- Strong organizational and leadership skills with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills for working with trainers, schools, and stakeholders.
- Familiarity with the education landscape in Singapore, particularly primary and secondary schools.
- Resourceful, proactive, and solutions-oriented mindset.
Tell employers what skills you have
Brokerage
Microsoft Excel
Quality Assurance
Vetting
Interpersonal Skills
Logistics Management
Project Planning
Research and Development
Driving License
Customer Service
Curriculum Development
Sourcing
Training Delivery
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