Infrastructure Lead

3 weeks ago

Singapore TOSS-EX PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:


• Performing analyses on Computer Infrastructure System efficiency (CIS) and integration.

• Reporting to management on Computer Infrastructure System development, implementation, and progress.

• Collaborating with development teams and departments, as well as incorporating user feedback.

• Managing support teams and evaluating performance metrics.

• Ensuring that products and services are delivered on time and within budget.

• Managing software and hardware installations and upgrades.

• Maintaining computer network infrastructure and ensuring network security.

• Hiring and training new IT Support staff.

• Manage team to meet all SLAs and deliverables according to contractual agreement / project plan

• Continuous improvement towards the effectiveness involving planning, organizing and efficiently handling of

activities and eliminating unnecessary activities/cost whilst addressing problems and making timely practical

decisions.

• Achieve goals through effective planning, management and coordination, promoting innovation and team

work.

• Review, refine & improve support framework regularly to ensure the sustainability of service delivery

framework, process as in able to demonstrate adequate service quality and control adhering to Quality of

Delivery Output and streamline the administrative aspect of process management

• Team Management (Attrition, Administrative, Leadership, Support).

• Lead Continual Service Improvement. Identify weaknesses during Service Reviews, Process Evaluations,

Compliance Reviews or customer survey completed during reporting period and formulate improvement

plans.

• To work with Technical Director and Sales/Pre-sales and generate variation orders / new businesses.

• Oversee Capacity planning to cater future growth for backend infrastructure

• Develop, implement, and maintain policies, procedures, and associated training plans for resource

administration and appropriate use.

• Manage and establish priorities for maintenance, design, development and analysis of entire infrastructure

systems inclusive of computer, LANs, WANs, Internet, wireless, Server and security implementations.

• Provides “ownership” of problem thru final resolution.

• Negotiate with vendors, outsourcers, and contractors to secure products and service


Requirements:

• Diploma/Degree in Information Technology/Computer Science or equivalent.

• A master's degree in technology management or business management would be advantageous.

• Possess strong leadership, communication and interpersonal skills and have experience working in large

enterprise operational environments

• Extensive experience in technical management, preferably in backend infrastructure (Server, Network, Cloud

Technology)

• Advanced knowledge of CIS innovation and integration.

• Experience in handling Subject Matter Experts is a plus.

• Ability to manage IT support teams, as well as hire and train new IT staff.

• Extensive experience in collaborating with CIS development teams and users.

• Ability to diagnose faults, oversee CIS user-testing, and implement required changes.

• Ensuring optimal hardware and software functionality, as well as network security.

• Ability to keep up with CIS advancements.

• Good experience in difficult customer management

• ITIL Foundation certified or equivalent work experience, ITSM Knowledge will be an advantage

• Self-motivated, customer oriented and a team player.

• Experience in handling multiple operations domains will be an advantage (e.g. covering the various

operations/services - Service Desk, Desktop, Server, Network, DC, Security)

• Ability to learn in a fast-paced environment, multi-task, perform under pressure.

• Experience supporting Singapore government agencies with security clearance and Large Commercial

Enterprises as well as Regional/Global Support environment.

Desired Skillset

• ITIL V4 Certified

• Project Management Professional (PMP) is a plus

• Cloud Certifications is a plus



Tell employers what skills you have

Attrition
Security Clearance
Technology Management
Interpersonal Skills
Technical Management
Administration
Project Management
Service Desk
Process Management
Team Management
Customer Management
Customer Oriented
ITIL
Ability To Learn
Service Delivery

  • Infrastructure Lead

    3 weeks ago

    Singapore SKYTECH INFORMATION TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesPosition Summary:The Infrastructure Lead is a mid level tech lead role responsible for driving transformation initiatives around the infrastructure and network domains at BCS. The incumbent will work closely with the existing BAU teams to understand the current landscape, identify areas for improvement, and lead the design and...

  • Investment Officer

    4 weeks ago

    Singapore Asian Infrastructure Investment Bank Full time

    Job Title: Investment OfficerAsian Infrastructure Investment Bank (AIIB) is seeking a highly skilled Investment Officer to join its Project and Corporate Finance (PCF) department. The successful candidate will be responsible for leading and/or supporting investment projects in the relevant business line.Key Responsibilities:Originate and execute investment...

  • Infrastructure lead

    2 weeks ago

    Singapore ERP21 PTE LTD Full time

    Summary of Role The Infrastructure Lead is responsible for managing the overall delivery and operations of the backend infrastructures of a managed services account and/or project(s), including activities such as reviewing, enhancing and development of policies, processes/procedures and guidelines, ensuring a high standard of compliance and customer...

  • Infrastructure lead

    2 weeks ago

    Singapore Singapore Arts School Ltd Full time

    Summary of Job He/she will be responsible for providing the IT Infrastructure that covers the server room, networks,cloud, and endpoints.Major Job Responsibilities ● Support the school-wide IT infrastructure systems. Perform a wide range of network administration duties, including installation, troubleshooting, maintenance, upgrades and general support...

  • IT Infrastructure Transformation Lead

    3 weeks ago

    Singapore CHARTERHOUSE PTE. LTD. Full time

    Transforming Infrastructure for Financial ExcellenceWe are seeking a seasoned IT Infrastructure Transformation Lead to join our team at Charterhouse PTE. LTD. in Singapore. As the lead, you will spearhead transformation initiatives around infrastructure and network domains. Your expertise will be instrumental in driving the overall transformation of...

  • Infrastructure Platform Lead

    1 month ago

    Singapore NETS Singapore Full time

    Position Summary   The Infrastructure Lead is a mid level tech lead role responsible for driving transformation initiatives around the infrastructure and network domains at BCS. The incumbent will work closely with the existing BAU teams to understand the current landscape, identify areas for improvement, and lead the design and implementation of solutions....

  • Infrastructure Transformation Lead

    1 week ago

    Singapore NETS Singapore Full time

    {"Job Title": "Infrastructure Transformation Lead", "Job Summary": "Drive transformation initiatives around infrastructure and network domains at NETS Singapore.", "Key Responsibilities": {"Infrastructure and Network Optimization/Automation": "{•} Lead strategic uplift and optimization of infrastructure and network systems.•} Address existing issues and...

  • Infrastructure transformation lead

    2 weeks ago

    Singapore Careerally Pte Ltd Full time

    Key Highlights: Central Location Permanent Position Opportunity to work with a dynamic, industry-leading company Up to $13,000 + Bonus + comprehensive benefits package The Infrastructure Transformation Lead is responsible for leading transformation projects across the organization's critical infrastructure and network systems. This role will drive...

  • IT Infrastructure Transformation Lead

    3 weeks ago

    Singapore Charterhouse Partnership Singapore Full time

    Job SummaryWe are seeking a highly skilled IT Infrastructure Transformation Lead to join our team at Charterhouse Partnership Singapore. As the lead, you will be responsible for driving transformation initiatives around infrastructure and network domains.Key ResponsibilitiesOptimise and uplift critical infrastructure and network systems, including tools like...

  • IT System Infrastructure Lead

    6 days ago

    Singapore STAR CAREER CONSULTING PTE. LTD. Full time

    We are STAR CAREER CONSULTING PTE LTD, a leading consulting firm in the industry.Job Summary:The role of Senior IT System Engineer (Team Lead) involves overseeing and managing our company's IT infrastructure and systems. This includes administering and supporting day-to-day operations, as well as leading a team of engineers to ensure efficient and effective...

  • IT Infrastructure Transformation Lead

    3 weeks ago

    Singapore CHARTERHOUSE PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled IT Infrastructure Transformation Lead to join our team at CHARTERHOUSE PTE. LTD. in Singapore. As the lead, you will be responsible for driving transformation initiatives around infrastructure and network domains, optimizing and uplifting critical infrastructure and network systems, and working closely with senior...

  • Infrastructure Platform Lead

    2 months ago

    Singapore BANKING COMPUTER SERVICES PRIVATE LIMITED Full time

    Roles & ResponsibilitiesPosition SummaryThe Infrastructure Lead is a mid level tech lead role responsible for driving transformation initiatives around the infrastructure and network domains at BCS. The incumbent will work closely with the existing BAU teams to understand the current landscape, identify areas for improvement, and lead the design and...

  • Infrastructure Project Coordinator

    3 weeks ago

    Singapore BUREAU VERITAS BUILDINGS & INFRASTRUCTURE PTE. LTD. Full time

    Project Manager RoleWe are seeking an experienced Project Manager to oversee the planning, design, and construction of infrastructure and building projects for Bureau Veritas Buildings & Infrastructure Pte. Ltd. The successful candidate will ensure compliance with regulatory requirements and adherence to project timelines.Key Responsibilities:Lead project...

  • Infrastructure Architecture Lead

    3 weeks ago

    Singapore CAREERALLY PTE. LTD. Full time

    Roles & Responsibilities Central Location Permanent Position Leadership role Up to $14,000 + Bonus + comprehensive benefits packageAs an Infrastructure Architecture Lead, you will be responsible for leading the design, development, and implementation of payment IT infrastructure solutions that align with the organization's strategic...

  • Infrastructure Transformation Lead

    3 weeks ago

    Singapore CAREERALLY PTE. LTD. Full time

    Roles & ResponsibilitiesThe Infrastructure Transformation Lead is responsible for leading transformation projects across the organizations critical infrastructure and network systems. This role will drive innovation, streamline operations, and improve scalability, aligning with business goals and emerging technology trends. The ideal candidate will have a...

  • Infrastructure lead

    2 weeks ago

    Singapore TOSS-EX PTE. LTD. Full time

    Responsibilities: Performing analyses on Computer Infrastructure System efficiency (CIS) and integration. Reporting to management on Computer Infrastructure System development, implementation, and progress. Collaborating with development teams and departments, as well as incorporating user feedback. Managing support teams and evaluating performance metrics....

  • IT Infrastructure Project Lead

    15 hours ago

    Singapore Aptitude Asia Full time

    Job Title: IT Infrastructure Project LeadAptitude Asia is seeking a skilled IT Infrastructure Project Lead to join our team. As an experienced project manager, you will be responsible for driving and executing various IT infrastructure projects focusing on corporate office build-outs, office relocations, and desktop technology...

  • Infrastructure Lead Engineer

    3 weeks ago

    Singapore NICOLL CURTIN TECHNOLOGY PTE. LTD. Full time

    Roles & ResponsibilitiesJD:We are looking for an Infrastructure Lead to lead and provide technical support of BAU for an EUC System.Key Responsibilities: Lead technical projects involving investigation, design, upgrades, migrations, and new implementations. Manage Windows Client and iOS environments. Oversee Virtual Desktop Infrastructure (VDI)...

  • IT Infrastructure and Cybersecurity Lead

    6 days ago

    Singapore MICLYN EXPRESS OFFSHORE PTE. LTD. Full time

    Job Title: IT Infrastructure and Cybersecurity LeadWe are seeking a highly skilled IT Infrastructure and Cybersecurity Lead to join our team at MICLYN EXPRESS OFFSHORE PTE. LTD.Job Description:Synopsis:A seasoned IT professional with expertise in infrastructure and cybersecurity is required to lead our hybrid cloud initiative.About the Role:This role will...

  • Lead Resident Technical Officer

    2 months ago

    Singapore ASIA INFRASTRUCTURE SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesMain Purpose of the Job:The Lead Resident Technical Officer represents clients on construction sites. He/She must be able to read and interpret architectural drawings and details of construction projects and ensures that construction projects follow contracts and regulations. He/She shall be working under the control and direction...