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Community Affairs Senior Content Manager

4 weeks ago

Singapore MICROSOFT OPERATIONS PTE LTD Full time
Roles & Responsibilities

Overview

The Community Affairs team is part of Microsoft’s datacenter organization – Cloud Operations + Innovation – supporting the growth and operations of Microsoft’s cloud infrastructure by partnering with the people and organizations in datacenter communities to drive social opportunity, economic growth, and environmental sustainability.

The Datacenter Community Affairs team is looking for a Community Affairs Senior Content Manager who is interested in creative storytelling and managing the process of developing engaging, compelling, and relevant community-focused content.

This Asia-Pacific-based role will help manage both internal and external content about Microsoft’s work in communities in which Microsoft develops and operates datacenters.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities
  • Content development: oversite and editing of brochures, investment stories, community and government presentations, and construction updates; ghost writing for senior leaders; managing editorial calendars.
  • Collaboration: this role will collaborate with the Asia-Pacific region to align content priorities. It will maintain a calendar of deliverables to support the region and deliver on priorities.
  • Alignment: this role will work with partner organizations to align with Public Relations and Corporate Social Responsibility efforts.
  • Research: interpreting research data to help inform programs, investments, and strategies.
  • The content manager will have a balance of writing, editing, communication and project management skills.
Qualifications

Required Qualifications

  • Bachelor's Degree in Business, Marketing, Communications or related field AND 4+ years work experience in program management, process management, process improvement
    • OR equivalent experience.
  • 4+years’ experience working in a public relations or marketing communications role

Preferred Qualifications

  • Understanding of datacenter industry is a plus.
  • Working knowledge of an Asian language, such as Japanese, Korean, or Chinese, is a plus - because this role is a regional role that will need to support Japan, Korea and China Market
  • Written and verbal communication skills.
  • Ability to edit copy.
  • Experience managing agencies and creative talent.
  • Understanding of research principles and tactics along with modern communication strategies.
  • Team orientation: build and nurture partnerships, collaborate and influence across multiple stakeholders in- and outside of Microsoft.
  • Skilled at prioritization, creating order and marshalling resources towards achieving a common goal and a drive for results with energy and positive attitude.
  • Executive presence and ability to provide strategic and tactical guidance to leaders across the organization.
  • Able to provide clarity in complex situations, especially when facing tight timelines.
  • Undaunted in the face of constant ambiguity with ability to "see through the noise" and create clarity for key industry team stakeholders as it relates to communications and storytelling.
  • Advanced usage ability of Microsoft Office product suite including, Excel, PowerPoint, Word, and SharePoint.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#COICareers

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.


Tell employers what skills you have

Tactics
Management Skills
Editorial
Content Strategy
Marketing Communications
Interpreting
Program Management
Corporate Social Responsibility
Public Relations
SharePoint
Project Management
Process Management
Writing
Storytelling
Content Development
Brochures

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