Quality Sales Review Analyst, Compliance

4 weeks ago


Singapore AIA SINGAPORE PRIVATE LIMITED Full time
Roles & Responsibilities

RESPONSIBILITIES:

  • Fulfil requirements under BSC framework via BSC reviews, customer call surveys, reviews of Mystery Shopping cases, and assignment of quarterly BSC grades to representatives and supervisors.
  • Conduct investigations by interviewing with relevant parties such as reps, leaders and clients, obtaining and assessing documentary evidence of alleged misconducts, and providing outcomes of investigations.
  • Prepare investigation reports, documenting the investigator’s assessment and recommendations.
  • Mete out disciplinary actions in accordance with the Company’s Market Conduct Standards
  • Analyse common trends to identify high-risk representations and agencies.
  • Conduct portfolio reviews of high-risk representatives (through use of data analysis)
  • Provide consult to partners on BSC related matters.
  • Performs other responsibilities and duties periodically assigned by supervisor to meet operational and/or other requirements. ​

WHAT YOU WILL HAVE:

  • Min Diploma
  • At least 1 year of insurance sales advisory experience
  • Market conduct and/or Balanced Scorecard experience preferred.
  • CMFAS 5, 9 and HI certified is a plus.

Tell employers what skills you have

Sales
Data Analysis
Assessing
Investigation
investment advisory service
insurance advisory work
Insurance Sales
Balanced Scorecard
Financial Advisory
transaction advisory
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