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IT Automation Engineer
2 months ago
Key Responsibilities
- Create design for infrastructure management system and solution to support the delivery of managed services.
- Perform OS, software installation, configuration, testing and troubleshooting
- Design and implementation automation workflow for managed service provisioning ( System & Network )
- Develop automation scripts to perform system installation, configuration, troubleshooting tasks
- Provide technical consultation, training as well as expertise to Business Leaders and users
- Ensure system meet security policies and standards
- Manage partner/vendor as part of implementation team
- Manage and support processes required for governance of deployed solution
- Design and Develop Automation Solutions: Collaborate with stakeholders to identify automation opportunities and design robust automated solutions to optimize IT operations and service delivery
- Scripting and Coding: Utilize scripting languages (e.g., Python, PowerShell) and automation tools to develop scripts and workflows for automating routine tasks, provisioning, configuration management, and monitoring
- Integration with Monitoring and Management Tools: Integrate automation solutions with monitoring and management tools to enable proactive monitoring, alerting, and remediation of IT infrastructure issues
- Documentation and Knowledge Sharing: Create comprehensive documentation for automated processes, workflows, and procedures. Facilitate knowledge sharing sessions to transfer automation expertise to team members
- Collaboration with BAU Teams: Work closely with Business-As-Usual (BAU) teams to understand operational requirements, gather feedback, and ensure alignment of automation initiatives with business objectives
Essential for this role
Education and Qualifications
Tertiary education in Computer Science / Engineering or related discipline.
Work Experience
At least 7 years of experience in enterprise / solution architecture planning, design and implementation. At least 5 years on hands-on experience in relevant technology area.
Technical / Professional Skills
- Please provide at least 3
- Strong background in Linux/Unix/Windows Administration
- Experience with managed services provisioning system ( Cloud, System, Virtualization, Network, etc )
- Experience in development using Python, PowerShell, Javascript or similar.
- Experience in web service and system integration
- Experience with automation/configuration management using either Puppet, Chef, Ansible or other commercial products
- Ability to use a wide variety of open source technologies and cloud services
- Experience in service management methodologies and tools such as ServiceNow
- Strong understanding of IT infrastructure components, networking concepts, and cloud technologies
- Hands-on experience with automation tools and frameworks (e.g. Ansible, Puppet, Chef, Jenkins)
Non-Technical / Soft Skills
- Good problem solving skills
- Self-motivated and have attention to detail
- Passion for solution development and automation, and actively look for opportunities to develop tools to streamline and simplify the development and delivery process
- Good understanding with Systems, networking and development tools
- Familiarity with software development lifecycle
EA License No. - 14C6941
Tell employers what skills you have
Web Service
Troubleshooting
PowerShell scripting
System Integration
Automation Tools
Scripting
Open Source
Solution Architecture
Python
Cloud
ServiceNow
Ansible
Software Installation
Automated Processes
Software Development
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