Professional Skills Trainer

2 weeks ago


Singapore BRITISH COUNCIL (SINGAPORE) LIMITED Full time
Roles & Responsibilities

Pay Band: Teacher's payband (Salary starts from SGD 5,350 to SGD 6,250 gross per month depending on qualifications and experience)
Location: Toa Payoh, Singapore

Department : Teaching

Contract Type: Fixed Term Contract, 2 years

Closing Date: Wednesday, 21st August 2024 - 23:59 Singapore Time (GMT +8)


Role Purpose:

To plan, develop, deliver and review high-quality written and interpersonal communication skills workshops (face-to-face and online) that ensure client satisfaction and support the business and wider aims of Professional Skills in Singapore.


Main accountabilities but not limited to the following:

Programme delivery

  • Plan, prepare and deliver high quality professional training that meets the needs of different customer groups.
  • Develop and/or use appropriate assessment methods to gather information on participants' competency levels, before, during and after training and coaching sessions.
  • Build excellent relationships with clients and programme participants to engage them in the learning experience and encourage them to choose British Council as a partner for their long-term skills development needs.
  • Demonstrate expertise and confidence in the subject matter to enhance the credibility of the British Council’s Professional Skills offer.
  • Use British Council’s Professional Skills methodology to create a learner-centred, interactive experience for programme participants.
  • Relate all learning to participants’ workplace contexts to ensure they are able to apply the techniques in real-life situations.
  • Give useful constructive feedback on participants’ performance.

Programme planning and customisation

  • Carry out background reading and research to enhance subject knowledge in the areas of focus for Professional Skills in Singapore to ensure programmes stay current and relevant to the target audience.
  • Carry out needs analysis with customers and potential customers to recommend programme content that best meets the needs of the target audience.
  • Customise existing programme materials, including developing new content, methodology or case studies, to ensure they meet the needs of the target audience.
  • Prepare effectively for programme delivery, including administrative tasks, to ensure participants experience a high-quality learning and development event.
  • Produce internal/external course reports following the Professional Skills monitoring and evaluation processes to identify strengths and areas for improvement.

Other

  • Carry out specific assignments where needed (such as consultancy or project work) to augment the Professional Skills offer.
  • Actively engage in professional development and performance management.
  • Any other duties necessary to support the business.

Role specific knowledge and experience

Essential

  • Certificate-level English Language teaching qualification (e.g. CELTA, ESOL, TEFL, Trinity)
  • Relevant work experience, with a proven track record of delivering soft skills and business communication courses to clients from public and/or private sectorsPrior experience of working in a business function, especially in a leadership position (e.g. finance, sales and marketing, operations)
  • Developing and/or delivering online and blended training programmes

Desirable

  • Relevant Master’s Degree (e.g. MBA)
  • Other recognised national training qualification (e.g. ACTA/ACLP)
  • Qualification in developing or delivering blended programmes

Additional Information

  • Trainers are required to work off-site. Training may take place in the evening and at weekends, although currently most workshops run between 9am to 5pm, Monday to Friday.
  • Ministry of Manpower (MOM) approval is required for candidates applying from outside Singapore. Final appointment will be provisional on the approval. Singaporeans and PRs are also encouraged to apply.

International Transfer

  • This role is open to all applicants including those who need to relocate to undertake the role. Candidates who do not have a natural right to work in the country will be provided with immigration clearance and visa support. Please note visa approvals are beyond the British Council’s control so any job offer will be subject to securing the required right to work. Relocation support as set out in the British Council international relocation policy is available.

Benefits

  • Enjoy 35 working days per annum plus public holidays
  • Medical allowance
  • Professional development opportunities – we offer a broad range of professional courses to large corporations and that is available for our staff members too.

Tell employers what skills you have

Coaching
Mentoring
Teaching
Interpersonal Skills
Administration
Needs Analysis
Written Communication
Strategy
Communication Skills
Consulting
Team Player
Microsoft Word
Business Development
Professional Services

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