F&B Crew

5 days ago


Singapore WECAFE PTE. LTD. Full time
Roles & Responsibilities

Background

Matchaya is a classy Japanese-themed café serving one of the best and most authentic matcha tea in Singapore. Other than matcha, we also serve various teas, teasserts, healthy bowls as well as merchandise. The store that you will be working at is conveniently located at the heart of CBD between Raffles MRT and Telok Ayer MRT station, in the building, CapitaSpring.

About the role

As our Service Crew, your role includes taking customer orders, prepare and serve drinks and/or food to our customers. Working with the rest of the team, you are expected to be friendly, flexible and versatile on the job. You will be working with our Store Manager and your duties shall include but are not limited to the following:-

  • Take customer orders with patience, friendly and accurately.
  • Cashiering duties dealing with NETs system, Paynow or cash.
  • Ensure counter area is mis-en-place and all equipment & bar utensils are washed and cleaned.
  • Provide excellent customer service and satisfaction.
  • Assist in stocktake and inventory management for the store.
  • Assist kitchen when requested by Store Manager.
  • Assist in opening and closing duties.
  • Keep the environment clean and well maintained.
  • To participate in all training programs relevant to the company's businesses.
  • Communicate well and work harmoniously with all team members.
  • Be open to feedback and continuously seek improvements.

About YOU

  • Experience in cashiering and taking customer orders.
  • Familar with using POS and NETs system.
  • Some experience in tea and coffee drinks preparation.
  • Open to learn new things.
  • Able to work in a fast-paced and dynamic environment.
  • Has a valid food and safety certificate.
  • Minimum 2 years of experience working in a restaurant/café environment.

What can we offer?

  • Monday to Friday.
  • Closed on weekends and public holidays.
  • Office hours from 8pm to 7pm.
  • Staff discounts.
  • Limited daily complimentary drinks and desserts.
  • Annual Leave (after probation)
  • Medical Leave
Tell employers what skills you have

serve customer
making orders
Food and Beverage Safety and Hygiene
Taking orders
serving beverages
Preparing hot beverages
Inventory Management
Greet customers
Cashiering
Customer Service
Food and Beverage Services
Customer Service Experience
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