Retail Assistant
1 day ago
Starlight Group
About Us: We are a collection of jewellery businesses, each catering to distinct consumer market segments. Our specialty lies in 916/999 gold jewellery within the Singapore market. Established in 2019 to fill a void in the gold financing industry, our company swiftly expanded its reach beyond Singapore to Indonesia. Embracing a dynamic pace, we aim to foster mutual growth in both business and the professional development of our employees to achieve collective success.
JOB RESPONSIBILITIES:
- Engage with customers on TikTok by responding to comments and inquiries.
- Update Shopify inventory records for accurate product availability.
- Provide after-sales service by following up with customers, soliciting feedback, and offering promotional codes.
- Conduct daily stock counts to maintain accurate inventory levels.
- Handle incoming customer calls and assist as needed.
- Provide client service support for retail network and E-commerce
- Responding promptly to customer inquiries through chat (FB Messenger, Instagram, Carousell, WhatsApp, Emails) and inbound calls.
- Assist in scheduling customers’ jewelry repairs
- Manage knowledge of company products, services, and general inquiries
- Maintain a high level of professionalism with clients and establish a positive rapport with every client
- Process E-commerce orders from beginning to end
- Ability to handle complaints/feedback competently
- Drive client satisfaction
- Generate revenue increase by offering sound recommendations and suggestions
- Any other ad-hoc tasks or projects
- Work together with operations to ensure a smooth fulfillment process
- Prospect and promote jewelry products and services to walk-in as well as our online platforms’ customers
- Attend to customers’ queries in-store and online stores
- Be self-motivated and driven to achieve monthly sales targets.
- Ensure merchandise and displays are consistently well-presented
JOB REQUIREMENTS:
· 1-2 years of customer service experience.
· Candidate with retail or jewelry experience is an added advantage
· Passionate about helping others and driving client satisfaction
· Excellent interpersonal and communication skills
· Candidate with retail or jewelry experience is an added advantage
· Ability to handle complaints/feedback competently
· Excellent phone etiquette and excellent verbal, written, and interpersonal skills
· Positive work attitude and ability to multitask, organize, and prioritize work
· Good spoken English, Mandarin, Bahasa, and another language to speak to clients from multilingual environments
·Candidates must be willing to work on Weekends and Public holidays
How to Apply:Interested candidates should submit their resume and a cover letter to career@starlightjewellery.com.sg. Please include "Retail Assistant Application" in the subject line. We look forward to reviewing your application
Tell employers what skills you have
Product Knowledge
Store Operations
Management Skills
Leadership
Able To Multitask
Housekeeping
Interpersonal Skills
Inventory
Retail Sales
Soft Skills
Merchandising
Inventory Management
Selling Skills
Communication Skills
Train New Employees
Team Leader
Team Player
Microsoft Word
Customer Service
Scheduling
-
Retail Sales Associate
15 hours ago
Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full timeJob SummaryLOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service and sales experience to our customers.Key ResponsibilitiesCustomer Service: Provide excellent customer service and...
-
Retail Assistant
3 weeks ago
Singapore Recruit Express Pte Ltd Full timePart Time Retail Assistant (Vivocity) #ESSRole: Temp Retail AssistantSalary: $14/HRWorking hours: Monday – Thursday 12PM to 9PM (with 1 hr unpaid break)Location: VivocityDuration: August to November 2024Provide good front line customer serviceAssist in stock takingOther ad-hoc duties as requiredNeed to comfortable working alone in the booth* (part of the...
-
Retail Assistant
1 day ago
Singapore CHEERS99 Full timeRoles & ResponsibilitiesJob DescriptionWe are seeking Retail Assistants to join our team at Cheers @ Shenton Way and Cheers @ Maxwell.As a Retail Assistant, you will play a key role in providing exceptional customer service, handling transactions efficiently, and maintaining a clean and organized store environment.If you are passionate about providing...
-
Retail Assistant
1 day ago
Singapore PS MANPOWER PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities: Assist customers, providing product information and recommendations. Operate the cash register accurately, handling payments and ensuring tidy transactions. Help maintain an organized, visually appealing store by restocking and arranging displays. Collaborate with the team to achieve store goals and ensure a...
-
Retail Assistant
2 months ago
Singapore Recruit Express Pte Ltd Full timePart Time Retail Assistant (Vivocity) #ESS Role: Temp Retail Assistant Salary: $14/HR Working hours: Monday – Thursday 12PM to 9PM (with 1 hr unpaid break) Location: Vivocity Duration: August to November 2024 Provide good front line customer service Assist in stock taking Other ad-hoc duties as required Need to comfortable working alone in the booth*...
-
Retail Assistant Manager
3 months ago
Singapore Starlight Group Full timeJob Description:We are looking for a dedicated and experienced Retail Assistant Manager to support the day-to-day operations of our retail store. The Retail AM will assist the Store Manager in leading a team of retail associates, driving sales, and ensuring an exceptional customer experience.Responsibilities:- Support the Store Manager in overseeing daily...
-
Retail Assistant
1 day ago
Singapore KERJA HOLDINGS PTE. LTD. Full timeRoles & ResponsibilitiesRetail Sales AssistantLocation: 30 Toh Guan RdAbout Us:We specialize in Home Fashion items such as Bed Linen, Towels, Mats, Area Rugs, Bedroom Slippers, Tableware, and Home Organizers, offering quality, style, and comfort to our customers.Your Role: Sales Excellence: Engage with customers, understand their needs, and drive sales by...
-
retail assistant
1 day ago
Singapore WECRUIT PTE. LTD. Full timeRoles & ResponsibilitiesJob Description: Provide exceptional customer service by greeting walk-in customers, addressing their shopping inquiries, promoting products, and assisting with order fulfillment. Replenish and organize merchandise in accordance with the company’s Standard Operating Procedures. Conduct out-of-stock, quality, and expiry checks on...
-
Retail Assistant
2 months ago
Singapore PHOON HUAT PTE. LTD. Full timeWhy Join Us ?5 workdays rotating shifts ( Inclusive weekends and Public Holidays ) Quarterly Retail Incentive. Discretionary Bonus. 10% Staff discount for purchases from Phoon Huat/Redman. Quarterly Redmanshop.com Loyalty Points. Birthday incentive Redmanshop.com Loyalty Points. Inpatient & Outpatient Medical AllowanceResponsibilities...
-
Retail Sales Assistant
3 weeks ago
Singapore Lite Mobile Full timeLITE MOBILERetail Sales Technician & Retail Sales AssistantWe are looking for a retail sales technician to assist and support in running the store operations and retail sales assistant to assist and support daily shop flow.Attractive remuneration packageBasic Salary + Performance Incentive + Shared Outlet Incentive + Individual Shared CommissionPerformance...
-
Retail assistant
1 month ago
Singapore TALENTVIS SINGAPORE PTE. LTD. Full timeRetail assistant | Up to $2.9k | Benefits & Extra Incentives given Opportunities for career advancement Environment here fun and team-oriented Well-known retail store Islandwide (Nearest to your location)Commission given if team hit KPI AL & Benefits given (Extra $300)Full time role, 5 days work week Job scopes - Cashiering duties - Answering queries from...
-
Retail Assistant
2 months ago
Singapore RECRUIT NOW SINGAPORE PTE. LTD. Full timeTitle: Retail Assistant (Mainly focus on digital lock)Location: Serangoon (NEX)Working days: 5 Days | Retail hours Salary: Up to $2.8K + CommissionJob Description Understand and assist customers in finding the products they need, whether in-store, through POS systems, or on e-commerce platforms.Provide expert guidance and demonstrations to help customers...
-
Retail Assistant
1 day ago
Singapore CASIO SINGAPORE PTE LTD Full timeRoles & ResponsibilitiesJob Description Achieve monthly sales target Provide high level customer service and assistance to the customer To perform cashiering duties Ensure store cleanliness & tidiness To assist in the receiving and maintaining the inventory of stocks To maintain and up-keep retail stores visual merchandise Keeping up to date with...
-
Retails Assistant
2 months ago
Singapore ALIGN RECRUITMENT PTE. LTD. Full timeOur clients are one of the footwears retail stores in Singapore.Currently there are looking for few Retails Assistant to join their team Job Details: Salary: $2000 - $2500 + Commission Working hours: 6 days work weekWorking Location: Orchard (Central Area) Job Responsibilities: Responsible in greeting, provide professional advises to clientResponsible in...
-
Retail Assistant
1 week ago
Singapore Soft Spot Full timeRetail Assistant • Assist in store opening and closing duties • Be in charge of customer service and providing product recommendations • Conduct fun activities for customers and children • General cleaning and housekeeping Requirements • Friendly disposition • A team player • Enjoys interaction and conversations with customers
-
Assistant Retail Manager
15 hours ago
Singapore ANRADUS PTE. LTD. Full timeJob Title: Assistant Retail ManagerJob Summary:We are seeking a highly motivated and experienced Assistant Retail Manager to join our team at ANRADUS PTE. LTD. As an Assistant Retail Manager, you will be responsible for assisting in the daily operations of our retail business, learning all aspects of the business through extensive training and coaching, and...
-
Retail Assistant
3 months ago
Singapore Starlight Jewellery Pte. Ltd. Full timeRetail Assistant (Part-Time) – Prospect and promote jewelry products and services to walk-in customers as well as customers on our online platforms. – Provide customer service support for the retail network and e-commerce. – Ensure merchandise and displays are consistently well-presented. – Maintain a high level of professionalism with clients and...
-
Retail Sales Associate
16 hours ago
Singapore PAN PACIFIC RETAIL MANAGEMENT (SINGAPORE) PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Cashier at PAN PACIFIC RETAIL MANAGEMENT (SINGAPORE) PTE. LTD.Key ResponsibilitiesProvide exceptional customer service and assist customers with their queries and payments.Operate the point of sale system and handle cash transactions accurately and...
-
Retail Assistant Manager
1 month ago
Singapore ALIGN RECRUITMENT PTE. LTD. Full timeur client, a chained Retail MNC is looking for Retail Assistant Manager to join them. Responsibilities:Provide exceptional customer service and maintain efficient store operations.Assist customers in finding products, answering inquiries, and processing transactions with efficiency and accuracy.Monitor inventory levels, restock shelves, and ensure...
-
Retail and Crafting Assistant
15 hours ago
Singapore CRZTALES Full timeAbout UsAt CRZTALES, we're passionate about inspiring creativity and mindfulness through our beautifully crafted crystals. Our mission is to empower individuals to manifest their dreams by offering a wide range of enchanting crystal experiences.Job SummaryWe're seeking a skilled Retail and Crafting Assistant to join our team. As a key member of our team,...