Operations Manager Class 3/ Geylang

3 weeks ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Roles & Responsibilities

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $4,500 - $5,500

Duties of Operations Manager:

  • Conduct morning briefings and updates, and the delegation of duties to Team Leaders
  • Provide budgetary updates to the Finance Department
  • Oversee the timely preparation of monthly schedules, i.e. standby, night service
  • Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
  • Oversee quality control matters pertaining to standards, rituals and customs
  • Improve operational management systems, processes, and best practices
  • Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
  • Plan and review compensation actions, enforcing policies and procedures.
  • Oversee morale, welfare and health of all operations staff
  • Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
  • Oversee recruitment and personnel interview
  • Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

  • At least 5 years' operation manager experience, comfortable to work in funeral industry
  • Candidates with service line operations management experience are welcome to apply
  • Requires to work on weekends and Public Holidays
  • Advantageous if candidate possesses Class 3/3A driving license

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Tell employers what skills you have

Leadership
Quality Control
Consolidation
Interpersonal Skills
Operations Management
Administration
Strategy
Procurement
Project Management
Driving License
Human Resource
Team Player
Customer Service
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