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Exercise Experience Coach

7 months ago

Singapore VIRGIN ACTIVE SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

In a nutshell

This gig is all about delivering on our service standards on the gym floor, during a personal training experience. You’ll be empowered to perform as per the expectations stepped out in the Exercise Experience Coach journey.


A day in the life

  • Perform in line with expectations identified within the Exercise Experience Coach journey.
  • Provide exceptional service through our gym floor product range including ensuring the gym areas and equipment is maintained and presented as laid out as per brand standards.
  • Deliver all products in line with the service level expectations attached to gym floor services and PT sessions combining unique physical experiences through to uplifting mind-body journeys.
  • Leverage your personality to create a culture where the community become loyal clientale.
  • Embrace feedback and suggestions to improve exercise product delivery.
  • Advocate safety and ensure an overall safe environment for members and team members.
  • Keep all workouts safe (considering equipment, technique and pre-existing injuries).
  • Stay on top of all admin to ensure seamless booking, payment and validation of sessions.
  • Naturally act as a brand ambassador to support marketing activities as required.

To land this gig… and your ongoing mindset

  • You have the required recognised personal training certification to deliver PT sessions. You also have your first aid, flexibility to work a non-traditional schedule.
  • You have aligned experience. You know how to deliver meaningful workouts and encourage mindfulness of the people around you. You’re an exercise enthusiast. You love to learn new skills as much as you love to deliver them. You’re comfortable connecting with members and thrive on building true community. You may already have a loyal following.
  • You are people focused. You’re a raw and magnetic personality. You get a kick out of getting people to those I did it Moments and witnessing their results and achieving their goals. You’re confident and cool under pressure. You love a friendly plank competition.
  • You are self-assured. You listen intently. You speak eloquently. You can connect with anyone and You love to inspire.
  • You are driven. You love motivating others. You leverage your life experience and charismatic personality to help members experience physical, mental and emotional breakthrough moments.
  • You have a can-do approach. You think on your feet. You’re cool with ambiguity and you roll with the punches when things change. You’re motivated to continually improve. Whatever a client needs, whatever a client is looking for, you help them find it.

Tell employers what skills you have

Coaching
Teamwork
Personal Training
Corrective Exercise
Customer Experience
Mindfulness
Service Level
Agile Coaching
Pressure
First Aid
Advocate
Customer Satisfaction
Nutrition
Hospitality