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Employment Agency Personnel

1 month ago

Singapore HOUSE MAID AGENCY PTE. LTD. Full time
Roles & Responsibilities

Basic Salary:

  • $2,700 for Candidates with CEI (Basic) certification and No Experience.
  • $2,900 for Candidates with CEI (Basic) certification and minimum 1 year experience in the industry.
  • $3,200 for Candidates with CEI (Basic) certification and minimum 3 years of experience in the industry.
  • $3,500 for Candidates with CEI (Basic) certification and minimum 5 years of experience in the industry.

Commissions & Bonuses:

  • Attractive tiered commission scheme over and above the basic salary.
  • Performance Bonus with spelt-out KPI.

Job Duties:

1. Attend to customer enquiries via phone call, email, Social Media Platforms, Messages or walk-in.
2. Enable and facilitate zoom video call or in-person interviews as scheduled with the employers.
3. Documentation and processing application with MOM (Ministry of Manpower) for employers and also assist with processing paperwork for embassies and other admin tasks.
4. Support the day to day operations of a recruitment agency.
5. Managing and coordinating the hiring process of a Foreign Domestic Worker until joins the employer.
6. Checking on Foreign Domestic Workers via WhatsApp Video Calls or in person during their initial 3 months upon joining their respective employers.
7. Liaising with third party vendors and ensuring their deliverables are on time.
8. Manage escalations and concerns from employer/employee, provide necessary support and facilitate the situation by providing suitable resolution.
9. Documentation, reporting and tracking.

Preferences

Job Skills MS Office, Presentation Skills, Handle Enquiries and Requests

Job languages English, Chinese (Mandarin), Bahasa Melayu


Tell employers what skills you have

Customer Experience
Social Media
Interpersonal Skills
Administration
Marketing
MS Office
Team Lead
Presentation Skills
Job Search
Service Excellence

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