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Retail In Charge
2 months ago
Looking for Retail In Charge
Responsibilities:
1.Offering customers a high level of service, product knowledge and store experience.
2.Analysing selling information and taking responsibility for the store sales performance.
3.Leading and motivating a retail team, visual merchandisers and sales assistants to achieve
excellent standards of service.
4.Ensure induction and training to new starters is carried out.
5.Plan and develop new strategy new promotion for the store.
6.Overseeing store daily operations.
Skills:
1.Good customer service softskills and product knowledge. Implement, monitor after-sales
activities and review policies for after-sales procedures to ensure customer satisfaction.
2.Prepare sales report and analysis for the store performance. Analyse impact of internal
and external influencing factors on the business to formulate business function strategies.
3.Good leadership quality to lead the team to achieve excellent standards of service.
Articulate clear, inspiring organisational goals, plans and priorities, as well as, display
behavioural characteristics within the workplace in accordance to organisational values.
4.Provide training for new hires for daily operations and products. Identify training needs
and coordinate staff training according to customised training roadmaps to improve
employees' skills and capabilities.
5. Plan and develop new strategy new promotions for the store. Formulate in-store optimal
offer strategies design optimal offer assortments and establish Point-of-Purchase (POP) set-
up guidelines and promotion per POP to improve sales closures.
6. Good organization skills to oversee daily store operations.
(6 Months period)
Tell employers what skills you have
Product Knowledge
Store Operations
Microsoft Office
Quality Control
Aftersales
Social Media
Legislation
Selling
Inventory Control
Good Communication Skills
Cashiering
Customer Satisfaction
Customer Service Experience
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