Software Delivery Engineer
3 weeks ago
Job Responsibility:
1. Deployment and Configuration
- Handle the deployment and configuration of software products across development, testing, and production environments.
- Adjust and optimize software environments to meet client-specific needs, ensuring smooth system operation.
2. Integration Support
- Ensure seamless integration of software with existing client systems and resolve potential compatibility issues.
- Work with third-party vendors or client teams to complete system integrations.
3. Issue Resolution and Maintenance
A. Troubleshooting
- Respond promptly to technical issues during the delivery process, conduct root cause analysis, and resolve them efficiently.
- Assist clients with system testing and address feedback during delivery.
4. Communication and Support
A. Customer Support
- Provide technical support to clients, including deployment guidance, issue resolution, and environment configuration.
- Conduct training sessions during delivery to ensure clients can effectively use the software.
B. Team Collaboration
- Communicate with development teams about product requirements to ensure deliveries meet client expectations.
- Work closely with testing teams to ensure the stability and reliability of delivered software.
Job Requirements:
- Proficient in managing and configuring mainstream operating systems (e.g., Linux, Windows).
- Skilled in scripting languages (e.g., Shell, Python) for automated deployment and configuration management.
- Knowledge of database management and optimization (e.g., MySQL, PostgreSQL, MongoDB).
- Excellent communication and teamwork skills to facilitate cross-department collaboration.
- Strong documentation skills to record delivery processes and troubleshooting methods.
- Singaporean and Singapore PR are welcome to apply.
Team Collaboration
MongoDB
Troubleshooting
PostgreSQL
Customer Support
MySQL
Documentation Skills
System Testing
Root Cause Analysis
Scripting
Reliability
Python
Windows
Teamwork Skills
Linux
Technical Support
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