Intern, Learning Center Operations
6 months ago
Responsibilities:
- Allocate Learning Center training room resources efficiently by addressing incoming requests.
- Oversee all aspects of day-to-day events, including preparing training rooms, setting-up of Audio Visual (AV) equipment (For hybrid meetings) and ensuring high-quality service for clients and participants.
- Set up and arrange training rooms to accommodate the specific needs of different events.
- Communicate with internal stakeholders to ensure alignment on event requirements and expectations, coordinating logistics.
- Coordinate with external food & beverage and transportation vendors for events hosted at the Learning Center, ensuring seamless delivery and client satisfaction.
- Assist in the logistics and execution of training programs and events, including hotel bookings, visa invitations, transportation, and technical setup as required.
- Manage pantry supplies and stationary inventory, ordering, monitoring and replenishing to maintain the smooth operation of the Learning Center.
- Ensure cleanliness and functionality of Learning Center facilities, upholding high standards of presentation to provide a conducive learning environment.
- Provide exceptional customer service by supporting clients and participants, addressing inquiries and concerns promptly and professionally.
- Perform any other ad-hoc duties assigned.
Requirements:
- Currently pursuing a Diploma or Higher Nitec in Event Management, Business Management, Hospitality and Tourism Management, or a related field.
- Comfortable with physical tasks (arrangement of tables & chairs) and capable of managing food & beverage arrangements.
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- Good communication skills, actively listening to understand internal and external stakeholders and embracing a collaborative approach
- Meticulous attention to detail in logistics, room setup, and inventory management.
- Good customer service skills, promptly addressing inquiries.
- Fosters a respectful work environment by building positive relationships and demonstrating consideration for all colleagues.
- Proactively identifies issues, takes initiative, and seeks feedback to continuously improve performance and personal development.
- Flexibility to work extended hours occasionally to support successful event delivery.
- Maintains a professional and adaptable demeanor in challenging situations, thriving in a fast-paced environment.
Tell employers what skills you have
Customer Service Skills
Inventory
Exceptional Customer Service
Event Management
Inventory Management
Adaptable
Good Communication Skills
Attention to Detail
Transportation
Tourism Management
Personal Development
Hospitality
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