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#sGUNITEDJOBS DC Operator

4 weeks ago

Singapore ITCAN PTE. LIMITED Full time
Roles & Responsibilities

  • Provide Operation support
  • DC Operations & eTRS Operation on 24x7 ( 12hrs shift)
  • Perform request fulfilment toregister customer request etc. Ad hoc / Data Recovery SR) @ DC3 & eTRS.
  • Perform Weekly/Monthly refresh of the System (IPL)
  • Prepare monthly DC Access report (RH / PDC / SDC)
  • Execution and monitoring of Prod Batch Jobs / Safe envelopes Management
  • Manage equipment movement in the Data Centre.
  • Monitor the wellbeing of the Data Centre.
  • Perform Incident escalation (Ensure incidents are responded and attended to, else redirect to Ops Mgr. based on criticality, impact, and SLA).
  • Coordinate with various stakeholders to fix the technical issues on time to provide timely support to customers. Work with Team Lead/Ops Mgr. if required.
  • Supporting on the withdrawal of Account IDs.
  • Supporting on the research of Software EOS/EOL.

Tell employers what skills you have

recording incidents
Data Center
monitoring SLAs
First point of Escalations
Incidents Of Ownership
Batch Processing
Data Centre
monitoring
Data center management
Batch processes
Monitoring SLA
Batch Management

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