Senior/Patient Service Associate, Admissions

2 months ago


Singapore Kk Women's And Children's Hospital Pte. Ltd. Full time
You will be the ambassador of the hospital to provideexcellent front-line services to our patients for admission. Youare required to assist in the registration of patients, maintaincomplete information and accurate records in the patients' systemdatabase.

Your duties and responsibilitiesinclude general administrative duties, handling enquiries onpatients' admissions, scheduling of patients'appointments, collectdeposits and payments from patients and offering pre-admissionfinancial counselling as part of the admissionprocess.

Requirements:
  • Candidates with Diploma/Higher NITEC/NITEC/O levels arewelcome to apply.
  • Experience in frontlinecustomer service and/or practical knowledge of hospital operationare preferred.
  • Proficient in ITdata/information system. Knowledge in SAP system would be an addedadvantage.
  • Outgoing and pleasant personalitywith good interpersonal and communication skills.
  • Service oriented and patient focused.
  • Candidate will be on 2-day alternate On/Off 12-hourrotating shifts pattern.
  • Successful candidatewill be offered 2 years contract, with an opportunity forconversion to regular contract.


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