Sub-branch Customer Service Officer

3 weeks ago


Singapore BANK OF CHINA LIMITED Full time
Roles & Responsibilities

Job Description:


You will be responsible for the operational transaction activities, customers’ enquiries, data maintenance and preparation of reports.

  • Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts
  • Reconcile cash drawers at the end of your shift, count and package coins and currency
  • Provide a high level of customer service, offering answers and assistance with a smile

Job Requirements:

  • Possess at least Degree and above
  • No prior banking experience required. Preferably with product knowledge of savings account, cash deposits & withdrawals will be an added advantage
  • Self-motivated, meticulous and able to multi-task
  • Effectively bilingual in English and Chinese language so as to communicate with Chinese-speaking customers
  • Proficiency in Microsoft Office
  • Job training will be provided
  • Candidate shall accept 5.5/6 working days per every week
  • Candidate without bank industry experience is also welcomed to apply

Tell employers what skills you have

Product Knowledge
Able To Multitask
Microsoft Office
Microsoft Excel
Interpersonal Skills
Good Communication Skills
Freight
Deposits
Accountability
Communication Skills
Banking
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Customer Service Experience
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