Senior/ Security Officer

2 months ago

Singapore PHOENIX OPCO PTE. LTD. Full time
Roles & Responsibilities

QT Hotels & Resorts is part of EVT, one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic.

A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix?

QT Singapore is our latest and one of the most exciting new openings in our companies history. Our first venture into Asia, bringing the unique QT brand and world class service standards to one of the worlds leading entertainment, dining and travel destinations.

Aside from being involved from the ground up of what will be one of the most talked about new hotel openings in Singapore for 2024, we offer the following incentives to our staff -

  • Market leading, competitive salary packages
  • Unrivalled opportunities for development and growth
  • Training and coaching from leading names in global hospitality leadership
  • A commitment to employees that work-life balance being paramount to a successfully performing

The Scope:

A Senior/ Security Officer maintains the order and security of the hotel, its guests and team members.


Job Responsibilities:

  • Maintain the order and safety of the hotel and offer necessary assistance to guests.
  • Conduct regular safety patrol, acting and reporting appropriately upon discovering any potential hazards.
  • Take good care of communication facilities and skillfully operate all fire control equipment.
  • Report, examine and monitor with professionalism once suspicious personnel or articles are discovered, keeping a record of these incidents as well.
  • Ensure that the external visitor is registered correctly.
  • Be hospitable to visitors and report any suspicions to the Management.
  • Conduct random bag inspections of team members entering and leaving the building, ensuring that the Asset Removal Policy is adhered to.
  • Prevent any flammable or explosive items, corrosives, drugs, hazardous tools, liquor or items labelled identically as the hotel’s property from being brought into the hotel.
  • Identically labelled items or items with the same brand as the hotel’s property, to be detained and recorded with the name and employee number of the staff involved.
  • Prevent hotel’s property from being removed without an authorized and signed property removal form.
  • Write-off the approved property removal form once lent-out articles are returned.
  • Implement payment for damaged items and provide the invoice for the purchase or refund.
  • Keep the deposited keys in good condition and fulfill the key-lent procedure.
  • Maintain workplace cleanliness.
  • Familiarize with all hotel facilities, their locations and operation timings in order to direct guests to the most convenient route to their destinations.
  • Take the initiative to usher guests into available elevators and assist with the selection of levels.
  • Specially assist elderly, children and those who require special attention.
  • Be vigilant on movements around the hotel and prevent illegal activities from taking place.

Qualification

  • Minimum Secondary 4 education with GCE ‘O’ level credits in a minimum 3 subjects
  • Holds a valid Security Officer License by Police Licensing and Regulatory Department (PLRD)
  • Proficient with hotel security operations.

Experience:

  • 3 Years experience of similar experience in Hotels.

Key Competencies:

  • Possess a strong sense of responsibility and service.
  • Good work attitude and always alert.
  • Conversant with the various systems in Hotel Security Room.
  • Ability to analyze situation and give clear instructions or guides.

Tell employers what skills you have

Coaching
Outlook
Information Security
Licensing
Security Operations
Microsoft Excel
Entertainment
Property
Police
Access Control
CCTV
Surveillance
Screening
Hospitality

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