Assistant Centre Manager

3 weeks ago

Singapore AUREUS GROUP PTE. LTD. Full time
Roles & Responsibilities

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.


Mission of the Position

The primary mission for the Assistant Sales/Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Sales/Centre Manager, the Assistant Sales/Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Sales/Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Sales/Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.


Key Responsibilities

  1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
  2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
  3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
  4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
  5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
  6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
  7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
  8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
  9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Perks and Packages:

  • Gross Salary of $3,500 - $4,000
  • Monthly Performance Incentive Bonuses up to $1,400
  • Medical and Insurance Coverage
  • Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
  • In-House Learning, Development, and Training are provided
  • Professional Career Development Opportunities
  • Complimentary Music Lessons
  • Vibrant and Supportive Company Culture
  • Work Equipment including IT Devices is provided

Tell employers what skills you have

Product Knowledge
Lead Generation
Mentoring
Leadership
Sales Growth
Career Development
Problem Solving
Adaptability
Customer Service
Employee Satisfaction

  • Assistant Supervisor/Assistant Centre Manager

    2 months ago

    Singapore Woodlands Social Centre Full time

    General Summary:The ESCC Assistant Supervisor/Assistant Centre Manager will undertake daily responsibilities associated with planning, operations, implementation, management, and administrative support. This includes coordinating activities, conducting assessments, engaging with, and providing support to children and families, and maintaining program...

  • Assistant Centre Manager

    1 month ago

    Singapore St. Hilda's Community Services Centre Full time

    Roles & ResponsibilitiesAdministration, Management & FinanceAssist the Centre Manager to: Oversee day-to-day functions, clients' management, operating cost & finance. Monitor corporate Key Performance Indicators (KPI). Co-ordinate collaboration between different programmes/centres to ensure smooth transistion of patient care. Formulate & review Standard...

  • Assistant Call Centre Manager

    5 days ago

    Singapore 101 HAIR CARE CENTRE PTE. LTD. Full time

    **JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI Achieve personal KPI Administrative duties and KPI reporting to management Handle incoming calls, queries and feedback Appointment management for customers Allocate customers data to team members and track status Assist call centre manager in call centre daytoday operations**JOB...

  • Centre Manager

    2 months ago

    Singapore Singapore Brain Development Centre Pte. Ltd. Full time

    Singapore Brain Development Centre was established in 2005 and stands as one of the pioneer centres providing cognitive-developmental training to help children succeed in life. Brain Training, Sensory Integration, and more!We are looking for meticulous, outgoing and confident individuals to assist in the running of the learning centre's operations, ensuring...

  • Centre Manager

    5 days ago

    Singapore SINGAPORE BRAIN DEVELOPMENT CENTRE PTE. LTD. Full time

    Singapore Brain Development Centre was established in 2005 and stands as one of the pioneer centres providing cognitive-developmental training to help children succeed in life. Brain Training, Sensory Integration, and moreWe are looking for meticulous, outgoing and confident individuals to assist in the running of the learning centre's operations, ensuring...

  • Centre Manager

    3 weeks ago

    Singapore UNITED LANGUAGE CENTRE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:Are you a dynamic leader with a passion for education and sales? We are seeking a Centre Manager to join our language learning center and drive our operations to new heights.United Language Centre (ULC), a leading language school and community hub for expats in Singapore, is actively seeking a dynamic and...

  • Centre Manager

    5 days ago

    Singapore UNITED LANGUAGE CENTRE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:Are you a dynamic leader with a passion for education and sales? We are seeking a Centre Manager to join our language learning center and drive our operations to new heights.United Language Centre (ULC), a leading language school and community hub for expats in Singapore, is actively seeking a dynamic and...

  • Assistant Centre Manager

    2 months ago

    Singapore Aureus Group Pte Ltd Full time

    Mission of the Position  The primary mission for the Assistant Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Centre Manager, the Assistant Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on...

  • Assistant Centre Manager

    3 weeks ago

    Singapore Aureus Group Pte Ltd Full time

    Mission of the Position The primary mission for the Assistant Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Centre Manager, the Assistant Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on...

  • Assistant Centre Manager

    2 months ago

    Singapore Aureus Group Pte Ltd Full time

    Mission of the Position The primary mission for the Assistant Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Centre Manager, the Assistant Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on...

  • Assistant Centre Manager

    3 weeks ago

    Singapore Aureus Group Pte Ltd Full time

    Mission of the Position  The primary mission for the Assistant Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Centre Manager, the Assistant Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on...

  • Assistant Tuition Centre Manager

    5 days ago

    Singapore HAO CHINESE LANGUAGE CENTRE PTE. LTD. Full time

    Job Highlights Attractive remuneration package Career growth opportunities 5 weeks paid leave annuallyJob Description:Responsibilities Parental liaison, reception duties, facilitating parent enquiries. Handle all student registration documents. Assist in overall support of centre operation and general administration. Provide after course and during course...

  • Centre Manager

    2 months ago

    Singapore Bluetree Education Learning Centre (king) Pte. Ltd. Full time

    Company DescriptionBluetree Education Learning Centre is committed to providing an exciting educational experience for learners of all ages. Our goal is to help students excel academically and inspire a love of learning. We offer courses in maths, science, English and Chinese at the primary and secondary levels, and provide a fun, enriching and eye-opening...

  • Administrator / Centre Manager

    5 days ago

    Singapore ACHIEVERS DREAM LEARNING CENTRE PTE. LTD. Full time

    Achievers Dream Learning Centre is a fast-growing Chemistry Tuition Centre Specialist with headquarters in Central (Bukit Timah) and North-East (Lorong Chuan) region of Singapore.We are passionate in what we do, and we want to expand our operations in the East side of Singapore. We believe that culture is the product of empathetic leadership and a shared...

  • Part-time Education Centre Assistants

    3 weeks ago

    Singapore SENGKANG - FERNVALE LINK LEARNING CENTRE Full time

    Roles & ResponsibilitiesYou will be assisting the Centre Instructor in ensuring the smooth operation of the Centre.Your key areas of responsibility will include, but are not limited to the following: Guiding students Marking & recording of worksheets Packing of worksheets Administrative work Maintain cleanliness of the centreRequirements: Must be fully...

  • Part-time Education Centre Assistants

    1 month ago

    Singapore SENGKANG - FERNVALE LINK LEARNING CENTRE Full time

    Roles & ResponsibilitiesYou will be assisting the Centre Instructor in ensuring the smooth operation of the Centre.Your key areas of responsibility will include, but are not limited to the following: Guiding students Marking & recording of worksheets Packing of worksheets Administrative work Maintain cleanliness of the centreRequirements: Must be fully...

  • Assistant Centre Manager

    1 month ago

    Singapore Cumulo Kidz Pte. Ltd. Full time

    Job HighlightsContinuous Opportunities to Further Your SkillsWork-Life Balance (Short Working Hours)Welfare Entitlement (Dental / Medical, etc)We are looking for Student Care Assistant Centre Supervisor to join our expanding team!Locations: Tampines (Assistant Centre Supervisor)Working Hours - Monday to Friday 9 hours shift (10 am to 7 pm)Main Job...

  • Administrator / Centre Manager

    3 weeks ago

    Singapore ACHIEVERS DREAM LEARNING CENTRE PTE. LTD. Full time

    Roles & ResponsibilitiesAchievers Dream Learning Centre is a fast-growing Chemistry Tuition Centre Specialist with headquarters in Central (Bukit Timah) and North-East (Lorong Chuan) region of Singapore.We are passionate in what we do, and we want to expand our operations in the East side of Singapore. We believe that culture is the product of empathetic...

  • Administrator / Centre Manager

    3 weeks ago

    Singapore ACHIEVERS DREAM LEARNING CENTRE PTE. LTD. Full time

    Roles & ResponsibilitiesAchievers Dream Learning Centre is a fast-growing Chemistry Tuition Centre Specialist with headquarters in Central (Bukit Timah) and North-East (Lorong Chuan) region of Singapore.We are passionate in what we do, and we want to expand our operations in the East side of Singapore. We believe that culture is the product of empathetic...

  • Centre Executive/Assistant-Case Management

    3 weeks ago

    Singapore SINGAPORE INTERNATIONAL MEDIATION CENTRE Full time

    Roles & ResponsibilitiesAbout SIMCMediation has gained prominence as an avenue to resolve disputes amicably – at the Singapore International Mediation Centre (SIMC), we operate at the forefront of that change.Since 2014, we have gradually established ourselves as a leading international mediation services provider. As a not-for-profit institution, we help...