Data Center Technician

1 week ago


Singapore Jones Lang Lasalle Property Consultants Pte Ltd Full time
PositionSummary/Overview:

The Data CenterOperation technician has overall responsibility to support thetroubleshooting and

coordinating activitiespertaining to the day-to-day support of the data centers andcritical facilities. He/She is responsible for troubleshooting,managing the vendors/contractors and report to the Data CenterOperation SiteLead.

Responsibilities:

  • Lead a team of contractors or vendors and support in thedaily data centre operations
  • Perform datacentre operations and inspections including monitoring andmanagement for infrastructure systems, DC environment andfacilities
  • Monitor critical facilities andinfrastructure system alerts and perform necessaryescalation
  • Perform incident management andescalation pertaining to any facilities and systemdowntime
  • Manage and administer the servicedesk operations
  • Ensure the implementation ofsafe systems on site activities.
  • Liaison withthe client BUs in regard to utilities, building services /facilities and systems issues
  • Assist in theplanning and execution of disaster recovery activities
  • Administer and ensure building records, licenses, permitand etc are properly documented.
  • Ensureprocedures, processes and service level are being followed for anyservice delivery and operations
  • Periodicreview of the data centre operations and report any gaps andissues
  • Prepare and update of Data Centre andService Desk monthly report
  • Maintain the siteasset database, provide updates in accordance with CMMSrequirements.


Education& Experience:

  • Possess a Diploma in Computer Science orequivalent
  • Possess Data Centre Certificationssuch as Certified Data Centre Professional
  • Possess at least 3 years' experience in Data CentreOperations, Facilities Monitoring & Management
  • Familiar with Data Centre facilities including ComputerRoom Air-Con (CRAC), fire suppression system, water detectionsystem, Uninterrupted Power Supply (UPS) and etc
  • Familiar with Service Desk operations and incidentmanagement process
  • Basic understanding on theoperation of MEP systems
  • Resourceful,analytical and problem solving skill
  • Goodcommunications and interpersonalskills

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