Researcher, Service

4 weeks ago


Singapore BGC GROUP PTE. LTD. Full time
Roles & Responsibilities

Key Highlights

  • Contract Duration: 1-year
  • Nearest MRT: Buona Vista
  • Salary: $3,800 - $5,500 per month
  • Working Arrangement: Monday – Friday (Office Hours); Hybrid

Responsibilities

  • Proposing research topics, designs and plans in Service, Operations and Enforcement Management, especially to develop citizens' insights.
  • Conducting research on key emerging trends in Service, Operations and Enforcement Management, and drawing insights that are contextualised for the Singapore public sector.
  • Uncovering citizens' insights for Service, Operations and Enforcement Management using appropriate research methods (i.e. surveys, interviews, focus group discussions).
  • Managing quantitative research and sharing of results with other organizations.
  • Translating research insights into learning products (i.e. articles, videos, infographics) on the topic of Service, Operations and Enforcement Management to meet learning needs both within and beyond the classroom.
  • Convening and facilitating communities (both online and face-to-face) to share best practices, and pertinent issues and challenges for the public sector Service, Operations and Enforcement Management communities.
  • Designing and implementing learning interventions for practitioners and leaders (i.e. organizing events/seminars, providing advisory and consultancy services).

Requirements

  • Degree in any field.
  • Experience in customer insights/market research/consulting will be advantageous.
  • Able to communicate in a clear and confident manner, written and verbal.
  • Strong interpersonal skills with positive disposition.
  • Strong team player.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Wong Xue Ying

BGC Group Pte Ltd

EA License No: 05C3053

Registration No. R22108799

Tell employers what skills you have

Market Research
Microsoft Office
Quantitative Research
Customer Experience
Interpersonal Skills
Public Sector
Translating
Enforcement
Drawing
Surveying
Attention to Detail
Interventions
Team Player
Disposition
Able To Work Independently
Surveys

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