Sales and Marketing Manager

2 months ago


Singapore SAF WARRANT OFFICERS AND SPECIALISTS CLUB, THE Full time
Roles & Responsibilities

Job Summary

Responsible for driving banquet sales, developing marketing strategy and business model, and coordinating the efforts of S&M, F&B and Events Departments in promoting events, activities and sales.


Main Duties and Key Responsibilities

Sales & Marketing

  1. Achieve revenue target and profitability with set profit margin and growth of all segments in line with the club’s business objectives set by the General Manager.
  2. Develop financial projection through analysing sales report, interpret trends and accurately forecast sales volume to determine forecast revenue to meet performance objectives.
  3. Create new sales channels through market analysis and development of adequate strategies for all market segments.
  4. Provide prompt, courteous, and professional contact with existing and prospective customers; as well as build close relationships with all customers.
  5. Able to source good and reliable official caterers, and work closely with the suppliers to determine pricing, menus, service standard and consistency of food quality and quantity.
  6. Assist GM to strategise and collate the efforts of other Departments; namely F&B and Events, to improve the overall business, footfall and sales for the club.

Banquet Operation

  1. Supervise, manage, and oversee all aspects of the banquet setup and ensure that the expectations of customers participating are met or exceed, while assuring financial benefits.
  2. Ensure that the sales and banquet team deliver events successfully for guests through coordination and communication with various internal staff to ensure the success of all events.
  3. Oversee all day-to-day operation, purchasing of new banquet equipment, part-timer cost and inventory control.
  4. Approve weekly schedule and monitor to ensure staffing is optimal to business needs.
  5. Ensure the banquet staff comply with policies and procedures set by the organisation.

Job Requirements and Qualifications

  • Degree in hospitality or hotel/ food and beverage management or equivalent.
  • At least 8 years of working experience in catering sales and 3 years in a managerial position.
  • Extensive food and beverage knowledge to handle different cuisine and a passion to develop new menus for the client base in their requirements.
  • Experience in handling SAF events, statutory board and MNC companies.
  • Experience in handling GeBiz, EPS bidding and payment system, and CRM.
  • Excellent time management, organisation, negotiation, customer service, leadership and communication skills.
  • Details oriented and ability to manage multiple events simultaneously.



Tell employers what skills you have

Negotiation
Coaching
Excellent Communication Skills
Budgets
Leadership
Bidding
Food Quality
Marketing Strategy
Purchasing
Market Analysis
Service Leadership
Inventory Control
Time Management
Accountability
Publications
Customer Service
Scheduling
Pricing
Catering
Hospitality
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