Middleware BMC Control-M Specialist
3 weeks ago
Key Responsibilities
Middleware Operations & Support:
- Provide global production service operations for middleware platforms.
- Ensure the reliability, availability, and stability of the BMC Control-M, Axway CFT/Secure Transport, and IBM MQ platforms.
- Troubleshoot, analyze, and resolve incidents, problems, and service requests following ITIL best practices.
- Drive continuous improvements in the production environment through automation and performance enhancements.
- Perform technical analysis to identify and resolve performance issues.
- Work collaboratively with development, project, and business teams to support project deliverables.
- Develop self-service interfaces and workflows for middleware platforms.
Technical Expertise & Project Involvement:
- Participate in strategic projects and initiatives involving BMC Control-M, Axway CFT, and IBM MQ.
- Work on middleware platform enhancements and automation using tools such as Ansible, Rundeck, and GIT.
- Support the further development of middleware platforms and their interfaces.
- Operate and maintain middleware monitoring and analytics tools such as OMI, ServiceNow, and Geneos.
- Contribute to DevOps transformation by implementing automation tools and CI/CD pipelines.
Requirements
- Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or equivalent.
- Minimum 4 years of experience in middleware operations.
- Excellent knowledge of Linux, Unix, and/or Windows operating systems.
- Experience with middleware technologies:BMC Control-M (scheduling & automation)
Axway CFT/Secure Transport/Sentinel
IBM MQ
Technical Skills:
- Experience with monitoring & data analytics tools: OMI, ServiceNow, Geneos.
- Scripting skills: Java, Unix Shell, Python, PowerShell, Perl.
- Understanding of ITIL Service Management framework (Incident, Problem, Change Management).
- Experience with DevOps & automation tools:Kubernetes, Ansible, ElasticSearch, Rundeck, GIT.
Soft Skills & Additional Requirements:
- Ability to work shifts and on-call rotations.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Excellent communication skills (written & verbal).
- Customer-oriented mindset and team player.
- Ability to work independently and collaboratively within a global team.
Interested candidates may send in their resume and cover letter directly to gem.cabria@manpower.com.sg (R1434374), stating the position as the subject title in the email.
Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374
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Tell employers what skills you haveTechnical Analysis
Kubernetes
Ability To Work Independently
Service Management
Pipelines
Rundeck
Automation Tools
Unix shell
Unix
Soft Skills
Windows Operating Systems
ITIL
ServiceNow
Ansible
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