Middleware BMC Control-M Specialist

3 weeks ago


Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full time
Roles & Responsibilities

Key Responsibilities

Middleware Operations & Support:

  • Provide global production service operations for middleware platforms.
  • Ensure the reliability, availability, and stability of the BMC Control-M, Axway CFT/Secure Transport, and IBM MQ platforms.
  • Troubleshoot, analyze, and resolve incidents, problems, and service requests following ITIL best practices.
  • Drive continuous improvements in the production environment through automation and performance enhancements.
  • Perform technical analysis to identify and resolve performance issues.
  • Work collaboratively with development, project, and business teams to support project deliverables.
  • Develop self-service interfaces and workflows for middleware platforms.

Technical Expertise & Project Involvement:

  • Participate in strategic projects and initiatives involving BMC Control-M, Axway CFT, and IBM MQ.
  • Work on middleware platform enhancements and automation using tools such as Ansible, Rundeck, and GIT.
  • Support the further development of middleware platforms and their interfaces.
  • Operate and maintain middleware monitoring and analytics tools such as OMI, ServiceNow, and Geneos.
  • Contribute to DevOps transformation by implementing automation tools and CI/CD pipelines.

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or equivalent.
  • Minimum 4 years of experience in middleware operations.
  • Excellent knowledge of Linux, Unix, and/or Windows operating systems.
  • Experience with middleware technologies:BMC Control-M (scheduling & automation)
    Axway CFT/Secure Transport/Sentinel
    IBM MQ

Technical Skills:

  • Experience with monitoring & data analytics tools: OMI, ServiceNow, Geneos.
  • Scripting skills: Java, Unix Shell, Python, PowerShell, Perl.
  • Understanding of ITIL Service Management framework (Incident, Problem, Change Management).
  • Experience with DevOps & automation tools:Kubernetes, Ansible, ElasticSearch, Rundeck, GIT.

Soft Skills & Additional Requirements:

  • Ability to work shifts and on-call rotations.
  • Excellent problem-solving, analytical, and troubleshooting skills.
  • Excellent communication skills (written & verbal).
  • Customer-oriented mindset and team player.
  • Ability to work independently and collaboratively within a global team.

Interested candidates may send in their resume and cover letter directly to gem.cabria@manpower.com.sg (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Tell employers what skills you have

Technical Analysis
Kubernetes
Ability To Work Independently
Service Management
Pipelines
Rundeck
Automation Tools
Unix shell
Unix
Soft Skills
Windows Operating Systems
ITIL
ServiceNow
Ansible

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