Call Centre Assistant

Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

At TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Training Professional to join our team. This exciting opportunity is ideal for individuals who possess exceptional training and coaching abilities.About the RoleThe Call Centre Training Professional will be responsible for conducting comprehensive training sessions for new staff...

Join TELE-CENTRE SERVICES PTE LTD, a leading provider of innovative solutions in the customer service industry. We are seeking an experienced Call Centre Trainer to join our team!About UsWe pride ourselves on delivering exceptional service excellence and strive to be the best in the business. Our company is built on strong values and a commitment to...

Roles & ResponsibilitiesJob Title: Call Centre/Contact Centre RepresentativeJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely...

Roles & ResponsibilitiesThe Job Accountable for the efficiency and effective operations of the Call Centre, its agents and services. Lead the agents in improving customer service, in terms of service delivery, service attitudes, defined service outcomes, achieving service standards and receiving service awards. Lead in reviewing current practices,...

Roles & ResponsibilitiesJob Title: Customer Service AgentJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure...

Roles & ResponsibilitiesJob Description: Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints Conduct outbound calls to follow up on issues/orders/complaints to...

Job OverviewWe are seeking a highly skilled Call Centre Representative to join our team at RECRUIT EXPRESS PTE LTD. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and resolving their queries in a timely and professional manner.About the RoleThe successful candidate will have prior...

Roles & ResponsibilitiesCall Centre AgentsResponsibilities: Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To...

About the RoleWe are seeking a highly motivated and organized Administrative Assistant to join our team at a healthcare call centre in Novena. As an Administrative Assistant, you will be responsible for providing exceptional customer service and administrative support to our clients.Key ResponsibilitiesRespond to hospital hotline calls and provide timely...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekend)Responsibilities Attend to enquiries via hotline or other channels eg emails Handle inbound and outbound calls, and sometimes email Proper recording of conversation with...

Job OverviewWe are seeking a highly skilled Call Centre Liaison Officer to join our team at RECRUIT EXPRESS PTE LTD. As a key member of our customer service team, you will be responsible for providing exceptional customer experience and ensuring that all customer queries and complaints are resolved in a timely and professional manner.About the RoleThis is a...

Roles & Responsibilities Outbound Call Agent (Call Centre) x 3 Basic Salary: $ 2000 - $ 2800 Working Hours: Monday - Friday (9am - 6pm)Location: Bukit Merah Central (Nearest MRT is Redhill)Responsibilities: Handling inbound calls on payment related to hospital bills Making outbound calls to follow up on payment related to hospital bills [ Daily Call...

Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Provided Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT) Responsibilities Attend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system...

Roles & Responsibilities Manage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information Identify and escalate cases to senior colleagues Conduct administrative tasks and ensure client needs are followed through Any other duties assigned from time to...

Roles & ResponsibilitiesKey Responsibilities: Manage incoming calls and deliver consistent advice & support to customers on our services and memberships in accordance with the company’s service standards and quality objectives Resolve customers’ enquiries, complaints and feedback Assist with membership enrollment process Provide remote technical...

Call Centre Team Leader Job Features Job Category: Call Centre Team LeaderSalary: Negotiable Job Description Job Scope (Roles and Responsibilities) • Responsible for day-to-day operations, training and management of different teams to achieve targeted Service Levels.• Conducts regular transaction monitoring and call reviews for the purposes of quality...

Job Responsibilities: Respond promptly and professionally to customer enquiries via phone, email, and online messaging platforms. Assist with appointment bookings for regular health screenings and vaccinations. Deliver high-quality customer service by addressing both internal and external stakeholders' enquiries and feedback in a timely manner. Ensure...

Description:Location singapore Changi business park or Jurong.Freshers can also applyJob Description:As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include:Meeting KPIs without compromising service quality.Ensuring accuracy and compliance in...

We are seeking a Temporary Call Centre Specialist to join our team at Recruit Express Pte Ltd.About the RoleThis is a temporary position with a duration of 3 months. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.Job DescriptionThe Temporary Call Centre Specialist will be responsible for managing...