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Retail Advisor

2 months ago

Singapore THE ELLY STORE PRIVATE LIMITED Full time
Roles & Responsibilities

Responsible for providing great service to our customers at either The Elly Store @ Cluny Court / One Holland Village or Tangs Orchard, as well as supporting the overall store operations.


Key day-to-day accountabilities include:

  • Provide excellent service to customers (both parents and children alike)
  • Build customer loyalty by being proactive, making recommendations to customers' needs and following-up with customer requests
  • Maintain ownership of selling floor by keeping the store clean and tidy, wiping shelves, placing and/or hanging back items as you work, replenishing merchandise after selling
  • Keeping stock organised
  • Ordering and processing new stock
  • Maintaining merchandise display
  • Handle packing / wrapping
  • Handle daily cashiering duties

KPIs include:

  • Customer satisfaction
  • Achievement of daily and monthly sales targets
  • Smooth overall store maintenance and operation

Requirements:

  • Minimum GCE ‘N’ Level.
  • With relevant retail experience preferred.
  • Must have initiative and be enthusiastic, patient and courteous.
  • Must be available to work public holidays.
  • Working hours are dependent on location.

Tell employers what skills you have

Product Knowledge
Store Operations
Customer Service Oriented
Visual Merchandising
Customer Experience
Customer Loyalty
Retail Sales
Selling
Cashiering
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Service Excellence
People Management