Senior Associate/ AVP, Financial Reporting

1 month ago

Singapore DBS Bank Limited Full time
Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

Key Metrics Governance
  • Oversee data reporting needs for the Centre; support recurring (weekly/monthly) Management reporting for Key Metrics - to internal and external stakeholders
  • Responsible for collecting relevant reports, analyzing raw data and delivering executive-ready qualitative and/or quantitative reports to support operational reviews in CCTR
  • Collaborate with CCTR Business Intelligence team & Data Chapter to enable diagnostic insights to Key Metrics trend, reporting on insights obtained to support senior management on business strategies
  • Drive alignment and automation of the generation of the various metrics for CCTR to develop cross-functional reports; Partner all sections to provide insights from Business perspective
  • Review and optimization of inefficiencies in reporting journeys within CCTR
  • Collaboration with Regional CCTR team for reporting and alignment of SG CCTR's key metrics
Strategic Planning
  • Support Head of Strategic Planning in the management of the overall Transformation Strategy and strategic goals for SG CCTR with responsibilities in the co-ordination with all POs for progress updates and preparation of management updates
  • Management & oversight on CCTR Scorecard & KPI performance
  • Working with Senior Management to develop materials for strategic reviews using data-driven storytelling to drive improvements in the business operations; support reviews of business processes & developing optimization strategies for the Customer Centre key functions
  • Involves proactively alerting management of any potential service risks, based on agreed KPIs and targets
  • Oversee and facilitate AGILE/Project Forums/Business Reviews for the Centre (end to end)
Financial Management & Analysis
  • Collaborate closely with Group Finance partners to ensure timely and accurate submission of monthly spending forecasts & reports, with efficient and effective management of CCTR finances; minimal expense gaps/risks highlighted
  • Actively oversee and monitor Centre's financials forecast vs actual spend, through financial data analysis and close collaboration with CCTR stakeholders on expense dependencies
  • Support Financial duties involving write-offs/write-backs, accruals and oversight of Cost Allocation for the Centre under the NCA Framework
  • Continuously strengthen financial forecast by validating historical performance against forward assumptions, financial analyses to drive further expense optimization for the Centre.
  • Robust reviews of GLAO reconciliation process for SGCCTR; timely monthly financial reconciliations to minimize GL breaks
  • Support the Head of Finance and Strategic Planning to oversee & conduct the annual Budget exercise for the Centre, and perform any ad-hoc secure transfer of budget from business units in situations of unbudgeted expenses/headcount
  • Collaborate with Regional Customer Centre team/counterparts to drive governance of
  • Customer Centre's overall financials performance and oversight of Regional CCTR plan during annual budgeting cycle as well


Requirements
  • Related Diploma/Degree in Business Management, Banking and Finance OR Relevant experience in Finance or Accounting field.
  • Relevant experience in Business planning and/or data reporting; creating detailed reports and preparation of presentation reviews
  • Good to have related experience in process improvements, AGILE methodologies, project management and leading change management
  • Business Knowledge or prior experience in the consumer banking/customer center area would be advantageous
Core & Technical Competencies:
  • Highly driven and meticulous with an eye for detail, and possessing good organizational capabilities
  • Structured individual with good time management to oversee/ manage or prioritize multiple timelines across different tracks and align with the Customer Centre's strategic priorities
  • High conceptual problem-solving and quantitative analytical aptitudes; able to perform data story-telling / data design in a variety of formats to illustrate insights obtained
  • Excellent Written skills to support report reviews
  • Excellent interpersonal and communication skills and comfortable to lead discussions and run presentations
  • Keen learner, self-starter, independent and be able to thrive in a fast paced and changing environment
  • Strategic to be able to connect the dots to the bigger picture
  • Demonstrated ability to work collaboratively in a multi-disciplinary team.
  • Risk-driven mindset; Integrity and maturity to manage the sensitivity of data
  • Highly Proficient in MS Office applications (Advanced Excel and PowerPoint).
  • Knowledge & experience in Visualization tools (eg. Qlikview / Tableau) would be advantageous
  • Knowledge & experience in SQL / Macro would be advantageous
  • Proficiencies in crafting good visual presentations would be advantageous
Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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