Systems Manager

4 weeks ago


Singapore PACIFIC INTERNET (S) PTE. LTD. Full time
Roles & Responsibilities

Job Description:

• Overall, in charge and responsible for various system supporting customer services.
• To be responsible for Infra for company’s System supporting and maintaining
• DNS Servers, Postfix, VMware Cluster, Cpanel
• Acronis, Veeam Backup solution
• Window Server Operations System and Linux
• Monitoring servers like Nagios and Cacti
• Implement and support third party cloud services.
• Manage and guide a group of system engineer to ensure smooth operation of day-today business.
• Involve in providing solution to customer requirement related to system services
• Maintain service SLA for system services through continuous improvement of system
uptime.
• Plan and design expansion of system infrastructure as business grows.
• Maintain the security of the system servers through industry best practices.
• Hands-on troubleshooting of system related issues.
• Support scripting for the related supported applications
• Meeting customer and site installation when required.
• Perform service request and changes related to system services.
• Maintenance of back-up events and monitoring systems

• Create and maintain programmatic and technical documentation to insure efficient planning and execution

• Responding to, solving of, first and second line incidents and monitoring all systems elements.

• Standby for after office hours escalations.


Reqiurements:

• Diploma or Degree graduate.

• Strong knowledge of managing system servers under Window OS and Linux

• Strong knowledge of managing storage system supporting physical and virtualization environment.

• Good knowledge of IP networking and Security

• Acquired valid Microsoft certifications and related Linux certification.

• Acquired related virtualization certification.

• Self-motivated, right attitude, independent and always keen to learn new technologies.

• Good analytical skill and problem-solving ability.

• Dedication to customer service and customer satisfaction


Tell employers what skills you have

Nagios
Technical Documentation
Troubleshooting
VMware
ISO
Scripting
Veeam Backup
IP
Networking
Cloud Services
Customer Satisfaction
ITIL
Virtualization
DNS
Linux
Customer Services
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