Executive, Community Programmes

1 week ago


Singapore MORNING STAR COMMUNITY SERVICES LTD. Full time
Roles & Responsibilities

Job Summary:

Support the Programmes Manager and Deputy Director in the planning and implementation of activities in the community outreach work of Morning Star Community Services in Sengkang and Whampoa.

The incumbent is able to work Monday to Friday 9am to 6pm, and/or 1pm to 9pm to support operations to ensure the successful running of the centres.

Key responsibility areas

Programme Management

  • Assist to create and raise awareness of the programmes and develop good relationships with the community and agencies
  • Co-plan, organize activities and events to promote and enhance the programmes
  • Follow up and liaise with clients so as to achieve desired results
  • Stakeholder management – able to attend to queries coming from clients and other partners.
  • Liaise with colleagues and social agencies for relevant information
  • Data collection, monitoring outcomes and generating reports

Centres Management

  • Support a team of operational colleagues; manage and train other front-line colleagues so that the level of service standard is met
  • Handle incidents at the centres and report in a professional manner
  • Manage the centres so that the programme runs efficiently and effectively in a safe environment

Volunteer Management

  • Daily management of volunteers including resource planning and allocation
  • Engage volunteers to ensure continuity of service
  • Update and monitor the development of volunteers
  • Facilitate activities as and when required

Any other duties as assigned by the Programmes Manager and/or Deputy Director

Requirements

Experience:

  • At least 2-3 years of experience in similar roles in managing community-based projects
  • Experience in the social service sector is preferable

Qualifications:

  • Minimally a Diploma preferably in Social Services, Psychology or Counselling

Other Requirements:

  • Good writing and communication skills
  • Has relevant decision-making skills
  • Has at least two years of relevant working experience, with community outreach
  • Organized and meticulous
  • Flexible and adaptable
  • Have a 'can-do' Attitude
  • IT-savvy, proficient with social media platforms and design tools such as Canva
  • Able to work on some weeknights and weekends
Tell employers what skills you have

Community Outreach
Confluence
Psychology
Good Interpersonal Communication Skills
Social Services
Social Media Outreach
Technology Leadership
MS Project
Canva
Program Management
Adaptable
JIRA
Planning and Implementation
Fraud
Authentication
Programme Management
Volunteer Management
Stakeholder Management
Ability To Learn
Positive Can-do Attitude

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