On Site Network Engineer
4 weeks ago
- Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and Smart Home hardware/software
- Responsible for tracking hardware and software inventory
- Familiarize end users on software, hardware and peripheral device operation used in smart home ecosystem
- Take ownership and responsibility of queries, issues and problems assigned
- Install, configure and setup smart home devices for home owners on site.
- Performs general preventative maintenance tasks on smart home deivces
- Performs remedial repairs on smart home devices
- Resolve and update incidents with in SLA and also update stakeholders
- Update KB with solution provided
- Use tools and methodologies to load, copy and customize operating system configurations for deployment
- Min Higher NITEC in IT / relevant field or higher
1-2 Years of experience in IT System Infrastructure
Good working knowledge experience in implementation / maintenance of IT infrastructure
Additional advantage if you possess skillsets in System/Network Certs, IT Security Skillsets
Switches
Internet of Things (Iot) Management
IP CCTV
Troubleshooting
Hardware
Monitoring CCTV
Inventory
Routing
Wireless
Application Support
Networking
Routers
Internet of Things
WAN
Network Security
VPN
Information Technology and Network Security
Firewalls
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