Nurse Manager

8 hours ago

Singapore ECON HEALTHCARE (ASIA) LIMITED Full time
Roles & Responsibilities

The jobholder is responsible for the effective and efficient running of the Home Care Department. He/She is also responsible to ensure that all home care staff provide a patient-centric, personalised, specialised and compassionate care to home care clients’ needs, in accordance with established policies and procedures, standards of nursing care and practices.

Leadership and Management

  • Play a leading role as a resource person in an effective way of managing the home care business
  • Lead and manage the day to-day operations of the home care department
  • Responsible to achieve the set targets in meeting the profitability of the department
  • Review existing and develop new home care policies and standard operating procedures as and when the need arise
  • Maintain an effective home care nursing operations by initiating and implementing policies
  • Conduct home assessment to clients’ residential to determine level of nursing care requirements
  • Maintain documentation of client care services and records
  • Responsible to prepare for periodic regulatory audit when it’s due

Manpower Management and Development

  • Lead and manage a team of care staff, develop their competency and career progression
  • Plan proper scheduling for care staff based skill mix and competencies to fulfill client’s requirements and needs
  • Motivate and develop care staff for their ongoing upgrade of their skills and knowledge

Resource Management

  • Evaluate the effective and efficient use of consumables and supplies
  • Maintain and upkeep a proper inventory control with regular inspection and audits

Clinical Quality and Infection Control

  • Maintain quality of care by developing and enforcing nursing standards when rendering care to home care clients and sponsors
  • Ensure full compliance to nursing, infection control, safety requirements and regulations

Department Operations

  • Collaborate with other related departments to ensure smooth operational flow of the Home Care business.
  • Sustain strong engagements with clients and manage schedule of homecare services
  • Implement sales and marketing strategies to meet overall sales objectives of homecare services

Feedback Management

  • Investigate and resolve all feedback and complaints received from all clients or regulatory body
  • Assist in any investigation that is escalated to Chief Nurse
  • Escalate any unfavourable and unresolved feedback to Chief Nurse

Other Duties

  • Assume any other additional responsibilities as assigned by Chief Nurse
  • Provide coaching and counselling of staff
  • Perform annual appraisal for all staff
  • Provide timely submissions of appropriate report to the respective departments
  • Maintain good communication skills with clients and sponsors

Requirements

  • Locally Trained: Degree or Advanced Diploma or Diploma in Nursing
  • State Registered Nurse with valid practicing license issued by the Singapore Nursing Board
  • Valid certification in Basic Cardiac Life Support (BCLS).
  • At least 8 years of post-registration experience and at least 2 years of home care experience preferred
  • Strong clinical skills including understanding on health care system
  • Passionate and caring
  • Strong interpersonal and communication skills to facilitate relationships amongst key stakeholders
  • Service-oriented, meticulous, resourceful, independent and team player
  • Possess positive work attitude, initiative and responsible to complete tasks and projects
  • Analytical thinking, decision-making and good problem-solving skills

Tell employers what skills you have

Coaching
Leadership
Healthcare
Infection Control
Investigation
Consumables
Inventory Control
Good Communication Skills
Rendering
Audits
Nursing
Resource Management
Scheduling
Nursing Care
Home Care

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