Cash and demand order Analyst

2 weeks ago


Singapore EVO OUTSOURCING SOLUTIONS PTE. LTD. Full time
Roles & Responsibilities

Responsibilities

1. To verify and authorize remittance transactions (MEPS, TT, Demand Draft, CO/Corporate Cheque etc) within stipulated approved limits.

2. Comply with exceptions for Callback, Signature Verification and Payment Processing in which respective role needs to be performed independently.

To liaise with customers/branches/business units on any discrepancy/doubt in their instructions till resolution.

3. Together with the team, to work and target SLA is met at all times.

4. To ensure quick action/resolution in managing both internal and external customers' queries, feedback and complaints.

5. To monitor system availability & escalate promptly to management whenever required and to manage situation such that payment service timelines are not impacted.

6. To participate in UAT/Projects as and when required.

Skills/Requirement

1. To verify and authorize remittance transactions (MEPS, TT, Demand Draft, CO/Corporate Cheque etc) within stipulated approved limits.

2. Comply with exceptions for Callback, Signature Verification and Payment Processing in which respective role needs to be performed independently.

To liaise with customers/branches/business units on any discrepancy/doubt in their instructions till resolution.

3. Together with the team, to work and target SLA is met at all times.

4. To ensure quick action/resolution in managing both internal and external customers' queries, feedback and complaints.

5. To monitor system availability & escalate promptly to management whenever required and to manage situation such that payment service timelines are not impacted.

6. To participate in UAT/Projects as and when required.

Tell employers what skills you have

Outlook
Microsoft PowerPoint
Microsoft Office
Assessing
Valuation
Administration
Accounting
Financial Statements
Financial Modeling
Financial Analysis
Cashiering
Capital

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