Software and Applications Manager
6 days ago
Job Summary:
In a challenging and multicultural environment, we seek a Software and Applications Problem Manager to join the Control Tower Team.
Skill-set:
- Working experience (minimum 6 years) in managing Application & Infrastructure post incident actions
- Detailed knowledge of the ITIL Incident and Problem Management processes.
- Experience of working in a banking environment
- Good understanding of Change, Configuration and Availability processes.
- The ability to work and team effectively with stakeholders and other management personnel.
- Managerial competence.
- Proven experience working in an Software & Applications Operational environment.
- Excellent awareness of different cultures and working practices across the regions.
- Excellent Microsoft Office experience, predominantly Excel, Visio and PowerPoint
- Coordination skills: managing (complex) IT technical investigations.
Responsibilities:
- Participate in post incident review meetings.
- Drive investigations to identify the root cause, mitigating actions and service improvement initiatives (Including People, Process and Technology elements)
- Manage problem record lifecycle and ensure that problems are recorded and tracked to resolution.
- Strong exposure to Service Now tool for recording and tracking the issues.
- Pro-actively identify operational issues and trends.
- Provide necessary reporting and drive resolution; by working with application support and technical teams
- Monitors and Report on Key Performance Indicators (KPIs);
- Facilitates and participates in problem management meetings with focus on recent major incidents, RCA status, incident trending, and operational issues.
- Creating and updating of Problem Records as appropriate.
- Drive CMDB anomaly remediation on a weekly basis by tracking the problem tickets in METIS for medium/long term actions
- Follow up issues and progress with owners for the improvement action plan implementation.
- Communicating the progress of improvement action plan to stakeholders in relevant forums.
- Responsible for preparing daily/weekly/monthly report and different.
- Responsible for preparing various KPIs.
Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.
When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).
Confidentiality is assured, and only shortlisted candidates will be notified for interviews.
Tell employers what skills you haveGit
Microsoft Office
Remediation
Architectural
Critical Thinking
Visio
MySQL
Application Development
MariaDB
PowerPoint
SQL
Problem Management
Application Support
Banking
ITIL
C#
-
software and application manager
2 weeks ago
Singapore SYSTEMATE SOFTWARE SOLUTIONS PTE. LTD. Full timeRoles & Responsibilities Develop and implement the organization's IT strategy, goals, and objectives in alignment with the overall business goals and objectives. Oversee the implementation and maintenance of computer systems, software, and networks, ensuring their reliability, security, and efficiency. Evaluate emerging technologies and assess their...
-
dApps Applications Manager
3 weeks ago
Singapore HTC SOFTWARE SINGAPORE PTE LTD Full timeRoles & ResponsibilitiesResponsibilities:Lead and manage a team of software developers, QA engineers, and DevOps professionals. Mentor and guide team members, fostering a collaborative and innovative work environment. Set performance goals, conduct performance reviews, and provide ongoing feedback and support. Ensure the technical...
-
Senior Application Development Manager
6 days ago
Singapore HTC SOFTWARE SINGAPORE PTE LTD Full timeRoles & ResponsibilitiesJob Scope:Software and Application Manager to manage end-to-end software development projects and support.Applying Moody's Connector, Enterprise Data Analytics with Quantexa tool & AI, SAP SuccessFactors and SAP Ariba Applications technical solutions to business processes, GenAI integration, maintaining applications and client-led...
-
Software and Application Manager
2 weeks ago
Singapore MTS GLOBAL PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities:Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency. Making recommendations on whether to upgrade the existing systems or install new ones. Leading teams of IT specialists in the implementation and upgrading of network hardware and...
-
dApps Applications Manager
3 weeks ago
Singapore HTC SOFTWARE SINGAPORE PTE LTD Full timeRoles & ResponsibilitiesResponsibilities: Lead and manage a team of software developers, QA engineers, and DevOps professionals. Mentor and guide team members, fostering a collaborative and innovative work environment. Set performance goals, conduct performance reviews, and provide ongoing feedback and support. Ensure the technical...
-
Software and applications manager
3 days ago
Singapore RISKDATA CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for Software and Application Manager with below job description ;Experience in designing and developing Oracle Forms and generating reports using Oracle Reports. Familiarity with Oracle Database and understanding of database concepts. Excellent problem-solving skills and attention to detail. Strong communication and...
-
Software and applications manager
2 weeks ago
Singapore APBA TG HUMAN RESOURCE PTE. LTD. Full timeRoles & ResponsibilitiesSoftware and applications managerJob scope:Develop and maintain Oracle Forms applications, ensuring high levels of performance, quality, and responsiveness. Create complex reports using Oracle Reports, ensuring accuracy and alignment with business requirements. Participate in the full software development lifecycle,...
-
Software Application and Technical Manager
2 days ago
Singapore EKO PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilitiesOversee the maintenance and development of software applications. Troubleshoot and resolve technical issues related to applications. Collaborate with cross-functional teams to design and implement new features. Ensure applications are secure, efficient, and meet business requirements. Manage application performance...
-
software and applications manager
6 days ago
Singapore T0SS-EX S PTE. LTD. Full timeRoles & ResponsibilitiesRole Responsibilities:Install, Configure, windows and Mac OS and troubleshoot Software related issues which are reported from shops Should have experience in handling shops / IT related issues Good understanding in troubleshooting laptop hardware issues Handle non-compliant report shared by EUC team and...
-
Software and Applications Manager
2 days ago
Singapore ABEAM CONSULTING (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesAbout Us:From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation....
-
Mobile Application Developer
2 weeks ago
Singapore EF SOFTWARE PTE. LTD. Full timeRoles & ResponsibilitiesAbout Us:We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe...
-
Software and Applications Developer
3 weeks ago
Singapore HORIZON COMPUTER MANAGEMENT PTE. LTD. Full timeRoles & ResponsibilitiesKey Objectives: Design, develop, and deploy software and applications to meet business and end-user requirements. Ensure the performance, scalability, and security of applications in diverse environments. Collaborate with stakeholders to deliver innovative and user-friendly solutions.Roles & Responsibilities: Gather and analyze...
-
Software and Applications Developer
3 weeks ago
Singapore HORIZON COMPUTER MANAGEMENT PTE. LTD. Full timeRoles & ResponsibilitiesKey Objectives:Design, develop, and deploy software and applications to meet business and end-user requirements. Ensure the performance, scalability, and security of applications in diverse environments. Collaborate with stakeholders to deliver innovative and user-friendly solutions.Roles & Responsibilities:Gather and analyze...
-
Software and Applications Manager
4 weeks ago
Singapore ICON CLOUD SOLUTIONS PTE. LTD. Full timeRoles & ResponsibilitiesKey Responsibilities:Application Management:Oversee the implementation, customization, and management of OneService applications, focusing on budgeting and financial consolidation workflows. Ensure optimal performance, reliability, and scalability of the OneService platform to meet business needs. Plan and execute system upgrades,...
-
Software and Application Manager
3 weeks ago
Singapore CLOUDGO PTE. LTD. Full timeRoles & ResponsibilitiesAs a Software and Application Manager, you will be leading global teams and supporting multiple projects deploying ServiceNow based solutions for Veracity clients globally.Your duties include working directly with clients, analysing and planning business strategy, and advising clients on technology solutions. You are also responsible...
-
Software and Applications Manager
3 weeks ago
Singapore VIKI PRIVATE LIMITED Full timeRoles & ResponsibilitiesRakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including...
-
Software and Applications Developer
3 weeks ago
Singapore O'CONNOR'S SINGAPORE PTE LTD Full timeRoles & ResponsibilitiesRole ProfileThe purpose of the role is to design application architecture, modules, and interface to ensure scalability, performance and maintainability.Key Responsibilities:Interfaces with business system analysts and end users to understand user needs, design solutions, gather and confirm requirements. Write design specification...
-
Software Test Engineer
3 weeks ago
Singapore TIMES SOFTWARE PTE LTD Full timeRoles & ResponsibilitiesOverview: We are seeking a skilled and experienced QA Test Automation Engineer to join our team. We pride ourselves on our commitment to excellence, quality, and cutting-edge technology. As we continue to expand our digital presence, we are looking for a talented QA Engineer who can design and implement robust automated testing...
-
Software Project Manager
3 weeks ago
Singapore KUAILU SOFTWARE (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesJob OverviewThe Head of Delivery is fully accountable for the successful delivery of the company's low-code PaaS, SaaS, video conferencing, and other software products. This includes designing delivery strategies, leading teams to execute projects efficiently, ensuring high-quality service and customer satisfaction, and driving...
-
Software and Applications Developer
3 weeks ago
Singapore O'CONNOR'S SINGAPORE PTE LTD Full timeRoles & ResponsibilitiesRole ProfileThe purpose of the role is to design application architecture, modules, and interface to ensure scalability, performance and maintainability.Key Responsibilities: Interfaces with business system analysts and end users to understand user needs, design solutions, gather and confirm requirements. Write design specification...