Field Service Engineer

3 weeks ago


Singapore ABB PTE. LTD. Full time
Roles & Responsibilities

General information

As a Field Service Engineer, you will be responsible for executing Service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines.

Reporting to Service Manager, you will be delivering quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB.

Health and Safety

  • Apply safety rules and safe practices as well as environmental responsibilities
  • Report unsafe practices and incidents

Service Delivery

  • Execute after sales business activity preventive & condition based maintenance, trouble-shooting, repairs and commissioning.
  • Actively coordinate with operation supervisors for optimal service potentials from regular customer interactions.
  • Proactively involve in self learning and practical exposure for continuous competence and productivity improvement.
  • Maintain high level of personal leadership on safety and quality on work performed as well as documentations.
  • Reports early any technical/contract/quality/program/cost issues to management, along with recommendations for resolution.

Additional Requirement

  • Understand customer needs & manage customer relationships
  • Co-operate actively with other ABB units to achieve common targets
  • Support sales team

Leadership

  • Provide leadership and coordination for the service team
  • Create and develop good team spirit

Continuous improvement

  • Proactively identify area of improvement eg. Self-technical knowledge, job safety and etc
  • Participate in discussion, meeting, training and e-learning

Your background

  • Diploma, ITC or equivalent in Electrical/Electronics engineering with preferably 3 years hands on repair and service experience on electrical equipment.
  • Experience on LV & MV VFD is advantageous
  • Applicants without prior work experience but is strong in Electrical engineering fundamental knowledge are welcome to apply.
  • Knowledge on theory, structure, application, testing methodology and component fault diagnosis/analysis will be added advantage.
  • Strong self-discipline with initiative and learning spirit with positive attitude, team work and responsibility.
Tell employers what skills you have

Field Service
Preventive Maintenance
Troubleshooting
Hardware
Wiring
Interpersonal Skills
Electrical
VFD
Customer Service
Electronics
Commissioning
Calibration
Technical Support

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