mobile SERVICE TECHNICIAN

2 months ago


Singapore UNITED TELECOM PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:

  • Diagnose and repair cell phone hardware and software issues
  • Replace damaged or malfunctioning components such as screens, batteries, and charging ports
  • Perform regular maintenance and cleaning of devices to ensure optimal performance
  • Stay up-to-date with the latest cell phone technology and repair techniques
  • Provide exceptional customer service and communicate repair options and timelines effectively
  • Manage inventory of replacement parts and order new stock as needed
  • Document all repairs and maintain accurate records of customer interactions and transactions
  • Troubleshoot and resolve customer complaints or concerns in a timely and professional manner

Requirements:

  • Prior experience in repairing cell phones
  • Knowledge of different types of cell phone models
  • Familiarity with repair tools and equipment
  • Ability to diagnose and troubleshoot various cell phone issues
  • Good communication skills to interact with customers
  • Attention to detail to ensure accurate repairs
  • Ability to work under pressure and meet deadlines
  • Willingness to continuously learn and adapt to new technologies and repair methods.

Tell employers what skills you have

Field Service
Cell
Preventive Maintenance
Troubleshooting
Microsoft Office
Hardware
Inventory
Exceptional Customer Service
Electrical
Good Communication Skills
Attention to Detail
Driving License
Class 3 Driving License
Team Player
Assembly
Manufacturing
Electrical Engineering
Electronics
Commissioning
Technical Support

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