Application Support Analyst
3 days ago
Position Overview
Working within the Embedded SRE organisation, the role will be expected to perform the RTB (run the business) activities for the business that we support. The Application Support Analyst will be expected to work on on-call rotations to handle, triage and escalate on alarms and issues that may arise during their shift. During periods where the analyst is not on rotation, the analyst is expected to perform other RTB activities, including but not limited to generating reports on the various kinds of operational workloads, reviewing capacity needs of the business, supporting and/or driving disaster recovery response drills, and supporting deployments.
Job Responsibilities
The application support analyst will handle the day-to-day operations of the business. The candidate will need to demonstrate a structured and analytical approach to the identification, diagnosis and rectification of issues.
- Provide level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby
- Log, escalate and follow through with issues, ensuring that issues are resolved
- Review and improve our alarms and alarm response
- Periodic reviews and submission of the capacity needs of the business
- Support and/or drive disaster recovery response drills
- Deploy new versions of the software
Requirements
- Diploma/Bachelor's degree in Computer Science or other highly technical, scientific discipline
- 1-5 years of Technical / Application Support experience on various technology platforms
- Responsible and proactive approach to resolving problems, and being able to have a structured approach to problem solving
Tell employers what skills you have
Analytical Approach
Post Go Live Support
Troubleshooting
Oracle
Investigation
Scripting
Problem Solving
Unix
SQL
Problem Management
Application Support
Windows
on-call support
Banking
ITIL
Java
Disaster Recovery
Application Deployment
Software Deployment
Technical Support
-
Singapore This is an IT support group Full timeThe Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The team...
-
This is an IT support group | System Analyst
3 days ago
Singapore This is an IT support group Full timeWhat the role is As a Systems Analyst, you will manage and provide support for systems as well as design and develop new applications. What you will be working on You will work with your team lead, project managers, vendors, and business users to deliver solutions/applications and resolve users’ problems. You will evaluate and provide recommendations...
-
IT Application Support Analyst
3 days ago
Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesWe seek a skilled IT Application Support Analyst to join our consultancy team. This role requires expertise in supporting application deployments, troubleshooting technical issues using SQL, and collaborating with stakeholders to drive operational success.Key Responsibilities:Application Deployment and Support Assist in deploying...
-
IT Application Support Analyst
2 days ago
Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesWe seek a skilled IT Application Support Analyst to join our consultancy team. This role requires expertise in supporting application deployments, troubleshooting technical issues using SQL, and collaborating with stakeholders to drive operational success.Key Responsibilities:Application Deployment and Support Assist in deploying...
-
Application Support Analyst
6 days ago
Singapore Manpower Staffing Services (S) Pte Ltd - Head Office Full timeJob Responsibilities The application support analyst will handle the day-to-day operations of the business. The candidate will need to demonstrate a structured and analytical approach to the identification, diagnosis, and rectification of issues. Provide level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of...
-
Application Support Analyst, Contract #Dl
6 days ago
Singapore PSA International Full timeJob Title: Application Support Analyst We are seeking an experienced Application Support Analyst to ensure the reliability of our existing systems and contribute to the development of new systems. Main Responsibilities: Production monitoring Monitoring the global IT platform, executing actions in response to raised alerts. Analyzing, solving, and...
-
Application Support Analyst
3 days ago
Singapore ASTEK SINGAPORE INNOVATION TECHNOLOGY PTE. LTD. Full timeRoles & ResponsibilitiesPosition SummaryWe are seeking a proactive and skilled Application Support Analyst to oversee the maintenance and operation of Master Data Management (MDM) systems, ETL processes, and real-time data pipelines. The ideal candidate will ensure seamless data integration, accuracy, and timely delivery to downstream systems while...
-
Application Support Analyst
2 days ago
Singapore ASTEK SINGAPORE INNOVATION TECHNOLOGY PTE. LTD. Full timeRoles & ResponsibilitiesPosition SummaryWe are seeking a proactive and skilled Application Support Analyst to oversee the maintenance and operation of Master Data Management (MDM) systems, ETL processes, and real-time data pipelines. The ideal candidate will ensure seamless data integration, accuracy, and timely delivery to downstream systems while...
-
Application Support Analyst
1 week ago
Singapore TANGSPAC CONSULTING PTE LTD Full timeRoles & ResponsibilitiesBanking client with large IT support team in Singapore is looking to hire IT Application / production support Analyst to support their mission critical banking systems Providing Application support to a few mission critical application Provide level 2 support to requests from various areas of the business and investigate and...
-
Application Support Analyst
1 week ago
Singapore TANGSPAC CONSULTING PTE LTD Full timeRoles & ResponsibilitiesBanking client with large IT support team in Singapore is looking to hire IT Application / production support Analyst to support their mission critical banking systems Providing Application support to a few mission critical application Provide level 2 support to requests from various areas of the business and investigate and...
-
Application Support Analyst(Golang)
3 days ago
Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesWorking within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.Job Responsibilities Provide Level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby. ...
-
Application Support Analyst(Golang)
2 days ago
Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesWorking within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.Job Responsibilities Provide Level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby. ...
-
Application Support Analyst
3 days ago
Singapore MALTEM ASIA PTE. LTD. Full timeRoles & ResponsibilitiesMaltem Singapore is currently seeking an Application Support Analyst for our Wealth Management Client.Summary: The successful candidate will be responsible for supporting BAU Applications, maintaining Master Data Management (MDM) system, ETL processes, and data pipelines to ensure that data is accurately maintained and efficiently...
-
Application Support Analyst
7 days ago
Singapore Gravitas Recruitment Group Full timeGlobal Financial Group is positively expanding operations in Singapore and looking for an experienced Application Support Analyst to join their global support team. The Application Support team is responsible for providing technical support for all front to back trade applications including trade capture, market data, settlement and clearing systems. The...
-
IT Applications Analyst
6 days ago
Singapore Charles & Keith (Singapore) Pte Ltd Full timeJob Overview: We are looking for a detail-oriented and proactive IT Applications Analyst to join our IT team and manage enterprise applications critical to business operations. The role involves supporting, maintaining, and enhancing enterprise applications such as PLM, CRM, OMS, CDP, and other business systems. The IT Applications Analyst will collaborate...
-
Application Support Analyst, Contract #Dl
3 days ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for an Application Support Analyst to improve the reliability of the existing systems and support the development of the new systems. The role is based in Singapore. It requires many interactions with the teams in Europe. Your main role involves around:Production monitoring· Monitor the global IT platform and execute...
-
Application Support Analyst, Contract #Dl
2 days ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for an Application Support Analyst to improve the reliability of the existing systems and support the development of the new systems. The role is based in Singapore. It requires many interactions with the teams in Europe. Your main role involves around:Production monitoring· Monitor the global IT platform and execute...
-
Singapore Titansoft Pte Ltd Full timeDo you have a keen and methodical eye in solving complex puzzles? Do you carry yourself with confidence in the face of numbers? Does navigating through data to create sensible tables and graphs scratch a particular itch of yours? If so, then the job of an Application Support Analyst (ASA) may be for you!As an ASA, you will be the backbone to the company in...
-
Singapore Citi Full timeThe Senior Technical Analyst for Application Support is a seasoned professional role that requires in-depth disciplinary knowledge and the ability to contribute to the development of new techniques and the improvement of processes and work-flows. This position integrates subject matter and industry expertise within a defined area, requiring an in-depth...
-
Singapore This is an IT support group Full timeCOMPANY DESCRIPTION Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity. We are committed to creating an inclusive and diverse workplace where talent...