aera manager

Roles & Responsibilities

Hiring: Operations Area Manager – Delibowl

Location: Singapore

Salary: Competitive + Performance Bonus

About Delibowl

Delibowl is a leading Chinese fast-casual dining brand under Delibowl Group, which has been operating in Singapore since 2017. We specialize in authentic Chinese rice bowls, offering high-quality, affordable meals inspired by traditional Chinese flavors. Our goal is to bring delicious, hearty, and convenient meals to customers in a fast-paced dining environment.

As we continue to expand our footprint in Singapore, we are looking for a highly motivated and experienced Operations Area Manager to oversee multiple Delibowl outlets and drive operational excellence.

Key Responsibilities

1. Multi-Outlet Management: Oversee daily operations across 5 or more Delibowl outlets, ensuring brand consistency, service quality, and operational efficiency.

2. Sales & Profitability Growth: Develop and execute strategies to increase revenue, control costs, and improve overall profitability.

3. Halal Compliance: Ensure all halal-certified Delibowl locations comply with halal certification standards, including sourcing, food preparation, and handling.

4. New Store Openings: Lead the setup and launch of new outlets, from staffing to inventory planning and operational workflow.

5. Team Development: Recruit, train, and manage store managers, fostering a high-performance culture.

6. Customer Experience Management: Monitor service quality, resolve operational challenges, and enhance customer satisfaction.

7. Supply Chain & Inventory Optimization: Work with vendors to manage supply chain efficiency and minimize food waste.

8. Performance Analysis: Track and analyze operational data to identify areas for improvement and implement solutions.

9. Regulatory Compliance: Ensure compliance with food safety, hygiene, and workplace safety regulations.

Ideal Candidate Profile

Experience:

• 5+ years in multi-outlet F&B operations management, with at least 3 years in a fast-casual, QSR, or Halal-certified restaurant environment.

• Proven experience in leading new store openings and scaling operations.

• Strong understanding of P&L management, cost control, and inventory management.

Skills & Attributes:

• Strong leadership and team development capabilities.

• Data-driven decision-maker with excellent problem-solving skills.

• Familiarity with Halal certification and ability to ensure compliance.

• Excellent communication skills, bilingual in English & Chinese preferred.

Work Schedule & Flexibility:

•Able to work extended hours, including weekends and public holidays, based on operational needs.

•Willing to accommodate shift-based schedules, including occasional evening or late-night shifts as required.

•Capable of managing peak-hour demands and adapting to the dynamic nature of F&B operations.

Why Join Delibowl?

• Attractive Salary + Performance-Based Bonus

• Career Growth Opportunities: Fast-track promotion to senior management

• Exciting Expansion Plans: Be part of a fast-growing brand

• Supportive Work Environment: Work with a passionate and dynamic team

How to Apply:

If you are interested, please send your bilingual resume (English & Chinese) to Bonnie@delibowl.com with the subject line: "Job Application - Operations Area Manager - [Your Name]".

Tell employers what skills you have

Excellent Communication Skills
Customer Experience Management
Leadership
Operational Excellence
Regulatory Compliance
Food Safety
Workplace Safety
Inventory
Team Development
Supply Chain
Operations Management
Inventory Management
Flavors
Customer Satisfaction
Sourcing
Cost Control

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