Wintel Engineer

Found in: Talent SG 2A C2 - 2 weeks ago

Singapore JOBLINE RESOURCES PTE. LTD. Full time
Roles & Responsibilities

Responsibilities

• Infrastructure Management: Managing and maintaining Windows servers, workstations, and Intel-based hardware components such as CPUs, motherboards, and network adapters.

• Team Leadership: Leading a team of WINTEL Engineers, including system administrators and engineers, to ensure the smooth operation of Windows-based systems and hardware.

• Technical Expertise: Demonstrating expertise in Windows operating systems, including Windows Server and Windows Desktop, as well as Intel architecture, to troubleshoot issues and provide guidance.

• Security and Compliance: Ensuring that Windows-based systems and Intel hardware adhere to security best practices and compliance requirements, including patch management and vulnerability assessments.

• Capacity Planning: Assessing and planning for the scalability and performance of Windows-based systems and Intel hardware to meet organizational needs.

• Vendor Management: Collaborating with hardware and software vendors to procure and maintain Windows-compatible hardware and software solutions.

• Technical Support: Providing technical support to end-users and resolving escalated technical issues related to Windows and Intel-based systems.

• Documentation: Maintaining documentation of configurations, procedures, and policies related to Windows and Intel infrastructure.

• Upgrades and Migrations: Planning and executing upgrades, migrations, and hardware refresh cycles to ensure systems remain up-to-date and efficient.

• Disaster Recovery: Developing and implementing disaster recovery plans and backup strategies for Windows-based systems and Intel hardware.

• Troubleshooting: Diagnosing and resolving complex technical issues related to Windows and Intel hardware and providing guidance to team members.

• Performance Optimization: Optimizing the performance of Windows-based servers and workstations and Intel hardware through tuning and monitoring.

• Training and Development: Mentoring and training team members to enhance their skills and knowledge in Windows and Intel technologies.

• Adherence to ITIL/ITSM Practices: Following ITIL (Information Technology Infrastructure Library) or ITSM (IT Service Management) best practices for IT service delivery and support.


Requirements

• Degree/Diploma in IT with 2-3 years relevant experience

• Should be minimally Microsoft certified system engineer.

• Certifications in Microsoft Servers/Wintel

• Preferably WOG experience

• Flexible with 24 x 7 support and 12 hours shift work


Licence No: 12C6060


Tell employers what skills you have

Mentoring
IT Service Management
Scalability
Assessing
Hardware
Tuning
Windows Server
Vendor Management
Windows Operating Systems
Team Leadership
Windows
ITIL
Disaster Recovery
Service Delivery
Technical Support

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