Guest Service Assistant

4 weeks ago


Singapur, Singapore VILLAGE HOTEL CHANGI Full time
Roles & Responsibilities

Responsibilites:

  • Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
  • Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
  • Establish contacts with house guests/ long staying guests and renders assistance when neccessary
  • Make courtesy calls to guests
  • Requisite and keep stock of promotional materials for daily operations
  • Ensure efficient and courteous services in baggage, transport handling and general enquiries

Requirements:

  • O-Level or equivalent
  • Willing to perform rotating shifts
  • Positive attitude with outgoing personality and good communication skills
  • Experience in hospitality and knowledge of Opera will be advantageous

Tell employers what skills you have

Front Office
Microsoft Office
Ability To Work Under Pressure
Housekeeping
Interpersonal Skills
Positive Team Player
Public Relations
Good Communication Skills
Opera
Handle guest complaints
Cashiering
Customer Service
Work in a Fast Paced Environment
Excellent Interpersonal Communication Skills
Hospitality

  • Singapur, Singapore Navy Exchange Service Command Full time

    Job Summary : Serves as first point of contact with guests at a Navy Gateway Inn and Suites and or Navy Lodge property and handles all stages of guests stay accommodating special requests as needed and resolving issues that may arise. Responsible for front desk operations lobby appearance guest service related office operations and the safety security...


  • Singapur, Singapore Far East Organization Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Assistant to join our team at Far East Organization. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is comfortable and enjoyable.Key ResponsibilitiesProvide efficient and courteous...

  • Guest Services Manager

    5 months ago


    Singapur, Singapore Marriott International Full time

    JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and...

  • Guest Service

    6 months ago


    Singapur, Singapore Ascott International Management Pte Ltd Full time

    Job Description You will support the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service. Responsibilities You will: Assist...


  • Singapur, Singapore Ascott International Management Pte Ltd Full time

    Job Title: Guest Service RepresentativeAt Ascott International Management Pte Ltd, we are seeking a highly motivated and service-oriented Guest Service Representative to join our team.Job Summary:The Guest Service Representative will be responsible for providing exceptional guest service and support to our residents, ensuring a pleasant and lasting...


  • Singapur, Singapore Accor Full time

    Company Description Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access. The 223-room Sofitel Singapore...


  • Singapur, Singapore Marriott International Full time

    Job SummaryWe are seeking a skilled Guest Services Agent to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesRespond to guest requests, questions, and concerns in a...

  • Guest Services Agent

    2 weeks ago


    Singapur, Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full time

    Roles & ResponsibilitiesBe a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Guest Services Agent for Service Express, you will be tasked to: Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile...


  • Singapur, Singapore Far East Organization Full time

    Job SummaryWe are seeking a highly skilled and courteous Senior Guest Service Executive to join our team at Far East Organization. As a key member of our front office team, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesWork closely with the Assistant...


  • Singapur, Singapore Far East Organization Full time

    Job ExpectationsWe are seeking a highly skilled and customer-focused Senior / Guest Service Assistant to join our team at The Clan Hotel.Deliver exceptional guest experiences by providing prompt and courteous service in the hotel lobby and reception area.Collaborate closely with the Assistant Manager to ensure seamless communication and efficient service...

  • Guest Services Agent

    5 months ago


    Singapur, Singapore Marriott International Full time

    POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest...


  • Singapur, Singapore Far East Organization Full time

    Responsibilities Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures Establish contacts with house guests/ long staying guests and...


  • Singapur, Singapore The Standard Hotel Full time

    Guest Service ExecutiveAt The Standard Hotel, we are seeking a highly skilled and dedicated Guest Service Executive to join our team. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Provide warm and personalized welcome...


  • Singapur, Singapore Ascott International Management Pte Ltd Full time

    Job Description You will support the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service. Responsibilities You will: Assist...


  • Singapur, Singapore Far East Organization Full time

    Responsibilities This position will ensure efficient and courteous services in baggage handling, transport assistance, and general enquiries. Your responsibilities will involve handling all baggage-related tasks for serviced residence guests.  Work closely with the Residence Manager & Deputy Residence Manager to provide courteous services,...

  • Guest Service Agent

    1 month ago


    Singapur, Singapore Marina Bay Sands Full time

    Job SummaryMarina Bay Sands is seeking a highly skilled and customer-focused Guest Service Agent to join our team. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesFront Office OperationsProvide check-in,...


  • Singapur, Singapore Far East Organization Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Senior Guest Service Assistant to join our team at The Barracks Hotel Sentosa. As a key member of our Front Office team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide prompt and...

  • Guest Service Agent

    1 month ago


    Singapur, Singapore Marina Bay Sands Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Marina Bay Sands. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesProvide warm and welcoming...

  • Guest Service Officer

    1 month ago


    Singapur, Singapore Far East Organization Full time

    ResponsibilitiesWe are seeking a highly skilled and courteous Guest Service Officer to join our team at Far East Organization. As a key member of our residence team, you will be responsible for providing exceptional service to our guests, responding promptly and tactfully to their complaints, requests, and enquiries.Provide courteous and efficient service to...


  • Singapur, Singapore Far East Organization Full time

    Job OverviewWe are seeking a highly skilled and courteous Senior Guest Service Professional to join our team at Far East Organization. As a key member of our hotel staff, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key ResponsibilitiesCollaborate closely with the Assistant Manager to...