Roles & Responsibilities

• Ensure invoices are sorted in good order and duplicated in accordance for execution of shipment export or delivery to dealers, customers and DCs
• Check and validate billing documents through CRM WebUI
• Lead, troubleshoot and resolve various grief issues through close liaison with OB operations and various IT support teams (CRM support team/D7 Invoicing team/ APSSC team and OneSource platform)
• Ensure invoices are forwarded to service providers within stipulated KPI timeline for their shipping document preparation
• Ensure prompt communication with GTS team on ECL completion through email
• Tally check on physical cargo quantity/case accuracy against packing list
• Close coordination on daily cargo collection with Transporter and Operations
• Provide support on additional tasks required for special / emergency outbound shipments
• Close coordination with vendors, internal and external customers on billing document availability and accuracy
• Consolidate quarter-end report on invoiced not ship invoices on last day of every quarter
• Any other tasks as and when assigned by Supervisor

Job Requirements

• Diploma or equivalent with at least 1 years of working experience in supply chain / freight forwarding / shipping or transportation operations
• Familiar with shipping Incoterms and good knowledge of export customs procedures (Example, types of customs permits, HS codes, Chamber CoO application)
• Possess knowledge in dangerous goods (DG) management and transportation (IMDG / IATA) and experience in warehouse operations will be an added advantage
• Good interpersonal and communication skills with fluency of English language and strong capability in communicating with various team members with positive vibes
• IT savvy and proficiency in using MS Office (Words, Excel, Powerpoint), SAP
• Possess good analytic skills
• Possess positive and willing-to-learn attitude; and a self-starter who takes initiative to proactively seeks clarity when in doubt and resolve issues independently
• Willing to take on additional new tasks proactively when assigned and capable of achieving result
• Strong capability to plan, prioritize and multi-task to meet tight datelines and monthly KPI metrics
• Strong adaptability in working with uncertainties and capability in embracing change positively
• Capable to work independently and as a team player with minimum supervision

Tell employers what skills you have

CRM
Microsoft Excel
Transportation Operations
Supply Chain
Invoicing
Data Entry
Approachable
Account Servicing
SAP
Adaptability
Freight
Transportation
Team Player
Facebook
Shipping

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