Quality Control Manager

3 weeks ago


Singapur, Singapore BEST LOGISTICS TECHNOLOGY (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

The Quality Control manager is responsible for the maintenance and improvement of operational service quality. Reporting directly to Singapore DGM, you will work cross-functionally with our various Business Units (BUs) including Freight, Cross-Border and Supply Chain Management to drive overall operational excellence.


Key responsibilities:

· Lead ongoing monitoring of key operational metrics and data reporting

· Drive performance improvement based on key operational metrics

· Develop and implement internal quality control standards

· Analyse existing operational flows and highlight potential process weaknesses

· Evaluate and execute process improvement opportunities

· Work closely with BUs to ensure adherence to operational processes and SLAs


Requirements:

· 5 years of working experience in similar position

· Previous exposure to e-commerce and/or logistics sector(s) highly advantageous

· High level of resourcefulness and adaptability

· Collaborative and data-driven approach to problem solving

· Able to work independently and with high attention to detail

· Language proficiency in both English and Chinese (reading, writing and verbal) is a must for liaison with HQ and Chinese speaking stakeholders

· Proficiency in Microsoft Excel and PowerPoint


Tell employers what skills you have

Internal Communications
Microsoft Excel
Quality Control
Operational Excellence
Data Analysis
Process Improvement
Problem Solving
PowerPoint
Quality Inspection
Adaptability
Attention to Detail
Freight
Writing
Supply Chain Management
Able To Work Independently

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