IT Executive

Roles & Responsibilities

Job summary:

• Provide information technology services and office administrative support to every level of employee at iZeno Singapore/Malaysia by performing the following duties.

Responsibilities:

• Support to provide technical support, advice, and assistance to local and remote end-users.
• Maintain proper logging and maintenance of help desk requests via ticketing system.
• Setup/configuration of new hardware, replacement, and third-party coordination of repairs and warranty support.
• Support for maintaining technology infrastructure. This includes but is not limited to:

1. Infrastructure/Cloud Administration: Virtual Server Infrastructure, Patching, User Administration, Identity, DNS, DHCP, VPN, Anti-Virus and Endpoint Protection.
2. Networking, Firewalls and Switches: Firewall Rules, VPN, VLAN.
3. WiFi (Cisco Meraki) infrastructure.
4. VoIP Phone System.

• Administration in most aspects of AWS, GCP and GWS: Mail, Drive, Meet and etc.
• Project coordinator for digital transformation initiatives and projects.
• Maintain and ensure compliance with all IT-MIS/ISO related policies and procedures.
• Maintain IT related Fixed Assets to support onboarding/ offboarding for local office.
• Maintain IT software/hardware (e.g. printer) /office admin (e.g. door access) contract and vendor list for local office.
• Mobile device security administration (via Cisco Meraki Systems Manager)
• Support office admin duties for safe office management
• Any other duties and responsibilities involved within the role as assigned from time to time.

Qualifications:

• Diploma in Computer Science/Engineering/Information Technology or equivalent preferred.
• Students pursuing tertiary educations are welcome to apply.
• Must be reliable and able to work independently.
• Proactive and resourceful when issues arise to solve problems.

What we have to offer

• An exciting job with latest technology
• Continuous training & development of soft and hard skills
• A competitive salary, inline with your profile
• A package of benefits including healthcare insurance
• An awesome team of colleagues & regular team building activities
• The ability to work with the world’s leading companies in technology and innovation
• An environment where we embrace openness, transparency and grab every opportunity to have fun, while always doing what is right for our customers and partners.

Tell employers what skills you have

Security Administration
Ticketing
Google Drive
DHCP
Office Management
Administration
Google
Logging
VLAN
System Administration
Warranty
Cisco Meraki
Google Cloud
Administrative Support
VoIP
GCP
Virtual Server
Team Player
Audit
Able To Work Independently

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