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Security Badging Specialist
4 months ago
Job Description:
The Badging Specialist plays a crucial role in ensuring a positive and consistent client experience. This position involves daily interactions with the client, focusing on making a favourable impression with each engagement. The ideal candidate will excel in communication, demonstrate professionalism, and consistently provide excellent service.
Roles and Responsibilities:
- Assist with client and employee requests, providing excellent customer service and support.
- Issue badges to all new employees, contractors, and temporary workers as required.
- Schedule and manage all badging appointments efficiently.
- Utilize badging software (Lenel) and photograph editing software (Photoshop) proficiently to process badges.
- Understand the various access levels and manage the process for requesting and granting access.
- Reactivate and/or replace badges as needed.
- Enter data accurately into the appropriate databases, including deactivated badges, returned badges, and Not to Return (NTR) statuses.
- Deactivate badges upon request from the Client or Management.
- Prepare and maintain reports, including Monthly Business Reports (MBR), Quarterly Business Reports (QBR), and Annual Reports.
- Handle onboarding formalities for new joiners, ensuring all necessary documentation is prepared and monitored, including KPI and employee performance metrics.
- Perform other duties as assigned to support the security and administrative functions of the company.
Job Requirements:
- Strong understanding and experience with badging software (Lenel) and photograph editing software (Photoshop).
- Excellent organizational skills and attention to detail.
- Ability to manage multiple tasks and prioritize effectively.
- Strong communication skills and the ability to interact professionally with clients and employees.
- Knowledge of various access levels and the processes involved in managing access requests.
- Ability to maintain confidentiality and security of sensitive information.
Tell employers what skills you have
Information Security
Annual Reports
Application Security
Vulnerability Management
Cyber Security
Scripting
Penetration Testing
Attention to Detail
Photoshop
Authentication
Vulnerability Assessment
Network Security
Databases
CISSP
Firewalls