Front Office

3 weeks ago

Singapur, Singapore S P JAIN SCHOOL OF GLOBAL MANAGEMENT PTE. LTD. Full time
Roles & Responsibilities

Key Responsibilities

· Provide a memorable experience with the highest level of responsiveness.

· Provide prompt response to source, suggest, recommend, book, and confirm printing, facilities, recreation, catering, gifts, and visa requests by providing available maps, and other materials.

· Project an approachable and professional image in personal appearance, manner, and demeanour. Maintain a clean and organized work environment.

· Attend to students, staff, faculty, visitors and resident complaints, feedbacks, concerns, requests, and suggestions promptly.

· Conduct quality assurance as a follow-up.

· Strive to resolve residential/facilities matters and/or elevate to the Residence/Facilities Manager when matters are outside scope or ability.

· Serve as information liaison to Residence/Facilities Manager.

· Maintain consistent presence at workstation.

· When so directed, participate, and assist in organising in campus-wide functions.

· Maintain a record on room reservations. Maintain professional telephone etiquette.

· Knowledgeable of current local attractions or events (concerts, theatre, sporting events, special events, and more.)

· Assist and coordinate with new move-ins as necessary.

· Provide administrative assistance to the facilities team and other assign departments when need arises.

· Implement recycling or other related cost-saving environmental programs, as approved by supervisor.

· Assist with package deliveries.

· Maintain records of students’ details, staff listing, and other data necessary for general queries.

Requirements

  • Proven work experience as a receptionist, office admin, or similar role
  • Diploma in Business Administration or equivalent
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking skills, with the ability to prioritize workload.
  • Proficient in MS Office (Word, Excel, and PowerPoint)
  • Experience in managing inventory and office supplies.
  • Have positive attitude and professional demeanour.

Tell employers what skills you have

Front Office
Concerts
Quality Assurance
Theatre
Interpersonal Skills
Multitasking Skills
Inventory
VIP
Administration
MS Office
Approachable
PowerPoint
Opera
Administrative Support
Catering
Ability to Prioritize

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