![Keppel Corporation](https://media.trabajo.org/img/noimg.jpg)
Property Manager Residential
1 month ago
JOB DESCRIPTION
Keppel Land is the property arm of Keppel Corporation, a multi-business company providing solutions for sustainable urbanization.
As a multi-faceted property company, Keppel Land provides innovative real estate solutions with its sterling portfolio of award-winning residential developments, investment-grade commercial properties and integrated townships.
Keppel Land is geographically diversified in Asia, with Singapore, China and Vietnam as its key markets, while it continues to scale up in other markets such as Indonesia and India.
In Vietnam, Keppel Land is a pioneer and one of the largest foreign real estate investors with a quality portfolio mainly in Ho Chi Minh City, including Grade A offices, residential properties, retail malls, integrated townships and award-winning serviced apartments.
We are currently looking for suitably qualified candidate to fill up the following position of Property Manager - ResidentialAIM OF THE JOB:
Ensuring the efficient and effective maintenance and management of properties owned and managed by the company, including Customer Focus Unit functions.
KEY AREAS OF RESPONSIBILITY:
Oversee the performance standards, specifications etc. for placing, renewing contracts, check and analyze tender quotations and ensure contractors comply with costs and quality standards
Oversee the operation of the Customer Focus Unit
Lead the customer focus unit to provide personalized customer service and follow up on customers\xe2\x80\x99 needs and feedback
Provide internal quality control checks on property before handling over and ensuring satisfactory defect rectification
Prepare and submit reports as required
Organize events or programmes to foster better relationship between developer and customers
Groom the CFU team to deliver the highest levels of Customer Service
Actively monitor the MA (Managing Agent) to ensure they deliver and exceed the expectations of our customers in terms of service and product quality in relation to common property matters.
Attend meetings, eg, BOC meetings.Ensuring contractors and service providers carry out safety checks and conduct Risk assessments as appropriate
Other duties/responsibilities that may be assigned by the Head of Property Management from time to time.
JOB REQUIREMENTS
Bachelor of Science in Estate Management or equivalent
Min 8 years of relevant experience with 3 years\xe2\x80\x99 proven track record in a similar capacity
Knowledge of building maintenance and management, and be conversant with market practices and standards
Strong leadership, and interpersonal and communication skills
Knowledge of Property Law (Vietnam) and relevant regulations
Meticulous and high attention to detail
Strong English language, Public Relations and Customer Relations skills
Strong organizational skills
Can work independently
Strong budgeting experience with a focus on development start up budgets and operational budgets for residential developments
Good interpersonal and communication skills
BUSINESS UNIT
Keppel Land Limited
Keppel Corporation
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